Senior Business Architect

Okta•New York, NY

11h•Remote

About The Position

The Business Architect at Okta is a creative storyteller impassioned by our Customer’s story who is compelled to help them write the next chapter in their digital journey. In many ways you are a transformation strategist. You can understand complex, abstract challenges and can articulate them in simple & concrete terms. You have a solid technology background to understand how complex IT organizations operate and how Identity Solutions influence that landscape. You have a keen eye to not only seek out customer pain & risks to remediate, but also search for solutions that can optimize business values and outcomes. You have the powerful combination of being technically savvy & having business insight. You act as an empathetic, objective, trusted advisor and know the credibility & experience you bring to any customer conversation is an invaluable currency. As a Business Architect at Okta, you will hone each of these skills by advising a diverse set of customers and helping set their roadmap on what is possible using Okta’s Identity Platform.

Requirements

A passion to advocate for the customer, which has been expressed through previous functional or technical delivery & customer-facing roles, such as technology consulting
Ability to build trusted relationships required to be successful in a customer environment
An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership)
A quick learner who requires minimal (but reasonable) preparation time speak with confidence about a customer sales or delivery scenario
Able to set clear delivery expectations and met commitments with minimal revision
Positively influence and operate effectively within the traditional context of a software delivery lifecycle project - adhere to project scope, schedule, and budget
Experience working both independently and in large-scale, matrixed-team environments
Exercises a problem solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap
Well versed in user experience & business process optimization
Discover and explore overall business architecture through persona definitions and journey maps to quantify Identity Solutions and inform technical design
Ability to work with technical team members as well as functional team members on delivery projects & programs
An expert in core SaaS principles
Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP)
An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
Bachelor's degree in Computer Science, MIS or a comparable field is preferred.
8+ years experience

Responsibilities

Supports the sales & services teams in helping customers understand what they can achieve with Okta
Digests customer requirements and articulates the business value of solving business problems using cloud technology
Owns business architecture workshops and leads customer discussions that will transform customer’s digital experiences, IT infrastructure, and security posture.
Crafts collaborative, engaging workshop material that synthesizes known customer experiences and sequences what is possible with Okta.
Understands how to architect an optimal user experiences and how it is influenced by business process & technology
Collaborates effectively with partners (GSIs & boutique firms) in a shared vision of delivering success to Okta customers
Captures key insights learned from the field and seeks to continuously evolve delivery frameworks and models.
Contributes to thought leadership (articles, whitepapers, blogs) that increases Okta Professional Services’ content capital.
Coach and mentor more junior team members as necessary on projects & programs