Senior Business Analyst

Morgan & Morgan•Chicago, IL

13d

About The Position

Morgan & Morgan is seeking a Sr. Business Analyst to join their Strategy & Operations team. This role focuses on identifying opportunities to streamline business operations using AI, automation, and intelligent workflows. The analyst will partner with operational leaders to reduce manual work, enhance decision-making, and develop scalable solutions for increased efficiency across the firm. The ideal candidate will possess strong analytical thinking, a builder's mindset, and comfort with modern AI tools like Claude Code for developing automations, analyzing complex information, and creating practical solutions to business problems.

Requirements

3–6 years of experience in business operations, analytics, business intelligence, technical operations, or a related field.
Hands-on experience building practical solutions using Claude, Claude Code, GPT, or comparable AI platforms.
Proficiency with SQL and Python.
Strong analytical and problem-solving skills with a focus on process improvement and measurable business outcomes.
Ability to manage multiple projects in a fast-paced environment.
Excellent written and verbal communication skills.
Bachelor's degree or equivalent practical experience, preferably in Business, Computer Science, STEM, or a related field.

Nice To Haves

Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting and CRM platforms is preferred.

Responsibilities

Partner with leadership to identify, prioritize, and implement AI-driven process improvements.
Design, build, and maintain AI-powered workflows using Claude Code, Cowork, and similar tools.
Collaborate with the engineering team to design document review and information extraction workflows that leverage LLMs and process automations to analyze high volumes of records and correspondence.
Build automations that connect internal systems, move and reconcile data, and reduce manual labor.
Write, test, and continuously improve prompts and AI workflows to ensure reliable, high-quality output.
Package successful automations into reusable tools that can be leveraged across multiple teams.
Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel.
Write SQL queries against Redshift to extract, transform, and analyze operational data.
Monitor the performance of deployed automations and continuously improve reliability and business impact.
Stay current on emerging AI capabilities and proactively recommend new opportunities to improve operations.