Senior Business Analyst, Commercial Banking
Royal Bank of Canada•Toronto, ON
•Hybrid
About The Position
As a Senior Business Analyst in the newly created Commercial Banking Project Management Office (PMO), you will play a critical role in shaping business solutions and driving project success. You will consolidate and analyze data, elicit and document business requirements, and collaborate with stakeholders to develop high-quality, innovative solutions that address business challenges. By leveraging industry best practices and RBC's frameworks, you will ensure alignment with business objectives while championing continuous improvement and stakeholder engagement. This is a hybrid role with 3 to 4 days in the office.
Requirements
- 5 to 7 years of proven work experience as a business analyst or in a similar role working on projects utilizing methodologies and principles within business functions in banking, financial services.
- Exceptional business acumen and prior experience with transformation and change management projects.
- Expertise in analyzing business problems, proposing data-driven solutions, and presenting insights in a structured, compelling manner.
- Strong stakeholder and relationship management skills. Exceptional experiences leading diverse stakeholders through requirements gathering, elicitation techniques, and documentation.
- Proficiency in business process modeling, requirements documentation, and user story mapping.
- Excellent communication and facilitation skills.
- Agile delivery experience, including supporting Agile routines, product backlog grooming, sprint planning, and writing effective user stories with clear acceptance criteria.
- Experience supporting quality assurance through User Acceptance Testing (UAT) and Post Implementation Verification (PIV).
- Proficiency with business analysis tools (e.g., Jira, Confluence, SharePoint, Tableau, Mural) to enhance collaboration and documentation.
Nice To Haves
- Work experience in commercial banking
- Degree or Diploma in Business Analysis or a related field
- Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI – PBA) Certification
Responsibilities
- Manage requirements planning, elicitation, documentation, and validation processes, ensuring traceability and alignment with business objectives
- Collaborate with stakeholders to create or modify business process maps following RBC standards. Identify opportunities or gaps and make recommendations for improvement
- Gather, consolidate, and analyze relevant data from various sources to provide meaningful insights that support business decisions and project direction.
- Align with the product owner and participate in Agile routines, supporting backlog management, user story writing, sizing, and prioritization
- Identify and prioritize stakeholder requirements, ensuring effective onboarding and communication of project direction. Build trust through reliability and transparency, facilitating negotiations and managing conflict resolution
- Utilize and promote the adoption of key enterprise tools and technology such as Jira, Confluence, and Mural. Apply RBC Enterprise Business Analysis policy, standards, frameworks, and artifacts
- Collaboratively build robust test plans and artifacts for User Acceptance Testing (UAT) and Post Implementation Verification (PIV)
- Identify inefficiencies, bottlenecks, and gaps in business processes, leveraging methodologies like Lean, Six Sigma, and Design Thinking to drive improvements
Benefits
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
