Senior Business Analyst
About The Position
At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.
Requirements
- Bachelor’s degree in business, healthcare, IT, or related field
- 8–12+ years of Business Analysis experience
- 3+ years supporting federal healthcare programs (CMS strongly preferred)
- Proven experience leading large-scale case management or healthcare IT implementations
- Strong experience in Agile delivery environments
- Advanced requirements elicitation and facilitation
- Business process modeling and reengineering (BPMN, workflow design)
- Data analysis, mapping, and governance
- Strong leadership, communication, and stakeholder management
- Expertise with tools such as Jira, Confluence, Azure DevOps
- Direct experience supporting CMS initiatives
Nice To Haves
- Experience with healthcare data formats (CDA, HL7, FHIR)
- Agile certifications (e.g., SAFe, Scrum) certifications
Responsibilities
- Lead requirements management, business process transformation, and stakeholder engagement activities for a case management system supporting the Centers for Medicare & Medicaid Services.
- Serve as a strategic advisor and functional lead, ensuring that business needs are translated into scalable, compliant, and interoperable solutions aligned with CMS priorities.
- Guide junior analysts, influence solution design, and ensure end-to-end traceability from requirements through implementation and operations.
- Lead complex requirements elicitation across multiple CMS stakeholders and business units.
- Define enterprise-level functional and non-functional requirements.
- Establish and enforce requirements management standards and best practices.
- Ensure full traceability (RTM) from requirements through testing and deployment.
- Support audit readiness and compliance reviews.
- Establish documentation standards and governance processes.
- Lead analysis and redesign of end-to-end case management workflows: Intake & eligibility, Case assignment & triage case lifecycle management, and Reporting & outcomes tracking.
- Identify optimization opportunities and drive process reengineering initiatives.
- Align workflows with CMS regulatory and operational goals.
- Define enterprise data requirements and governance approaches.
- Collaborate with architects and engineers on data models, APIs, and reporting frameworks.
- Partner with Product Owners to define and prioritize strategic backlog items.
- Serve as primary interface between CMS leadership, business users, and technical teams.
- Facilitate workshops, briefings, and solution reviews.
- Translate complex technical concepts into clear business language.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
