Senior Business Analyst

Structureit

6d•Hybrid

About The Position

StructureIt is a fast-growing fintech business, with offices in the UK, South Africa, Mauritius, Thailand and New Zealand. We build mission critical software and data solutions for both major multi-national financial institutions and smaller organisations. We are seeking a technically strong, customer-focused Senior Technical Business Analyst to support application development and data solution implementations for a global client base. This role sits at the intersection of client data environments and our technical delivery teams—requiring both business insight and technical acumen. This individual will work with our technical teams and be the link person between what the intended use of the delivered solutions and the customer datasets and needs. You will establish and understand the customer datasets by working with their tech and data teams, building specifications for integration and processes to ensure data integrity as their data moves from their environment through the solution and is presented back to them via the presentation layers. This role requires a strong analytical mindset, excellent communication skills, and hands-on experience with data transformation and integration processes.

Requirements

5+ years’ experience in a business analyst or data analyst role, with at least 2 years in a technical capacity.
Proven experience working on data integration projects (ETL, data pipelines, APIs).
Strong understanding of relational databases, data modeling, and data transformation concepts with relational database experience (PostgreSQL, Microsoft SQL Server, etc) strongly preferred
Ability to translate complex technical concepts into business language and vice versa.
Strong communication, documentation, and stakeholder management skills.
Experience in Agile/Scrum environments.
Technical understanding of complex data sets with the ability to interrogate them via SQL and Excel
To be approachable, calm under pressure and authentic

Nice To Haves

Familiarity with the software development lifecycle and Agile methodologies
Understanding of software architectural concepts

Responsibilities

Engage directly with customers to understand their business needs and data environments.
Elicit, document, and validate functional and non-functional requirements.
Conduct workshops and interviews with client stakeholders to capture use cases and success criteria.
Analyze complex customer data sets, schemas, and data flows to assess integration needs.
Collaborate with data engineers and developers to design effective data ingestion, transformation, and mapping processes.
Validate data quality, completeness, and alignment with business requirements.
Translate business requirements into clear and actionable technical specifications.
Act as a liaison between the customer and the internal technical teams throughout the project lifecycle.
Contribute to solution architecture, user story creation, and acceptance criteria definitions.
Support testing efforts by defining test cases and validating outputs against expected results.
Work closely with our product team to ensure that customer data is accurately reflected in analytics outputs.
Provide feedback on product improvements based on client needs and data insights.
Monitor and evaluate the effectiveness of integrated data in supporting customer decision-making.

Benefits

Fully remote working / or from the office with daily lunch
Flexible working hours
First Day Starting kit
Yours to own: Welcome Pack
Money towards keyboard of your choice
Headset
Laptop
Riser
Mouse
Company owned take home set up: High-spec laptop 27" Screen 24" Screen
Insurance - fully paid on top of, not out of your salary
Medical Aid, including Gap Cover
Life Insurance, with Disability Insurance and Funeral cover
Learning Budget - Books or Courses - you choose how to use it
Employee-first culture that encourages work/life balance
Everyone has a voice, regardless of title
Psychological safety
Annual company getaways
20 days annual leave
Paid Parental leave, Study & Moving leave
Long-Term Loyalty Benefits: 2 years - monthly budget towards a cell phone contract OR petrol card
3 years - Company paid Bursary
5 years - 3 additional days annual leave
7 years - Company paid weekend getaway
10 years – 6 consecutive weeks’ paid leave, plus an additional month’s salary paid in cash
15 years and every 5-year milestone thereafter – 4 consecutive weeks’ paid leave