Senior Business Analyst
About The Position
At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.
Requirements
- Bachelor’s degree in business, healthcare, IT, or related field
- 8–12+ years of Business Analysis experience
- 3+ years supporting federal healthcare programs (CMS strongly preferred)
- Proven experience leading large-scale case management or healthcare IT implementations
- Strong experience in Agile delivery environments
- Advanced requirements elicitation and facilitation
- Business process modeling and reengineering (BPMN, workflow design)
- Data analysis, mapping, and governance
- Strong leadership, communication, and stakeholder management
- Expertise with tools such as Jira, Confluence, Azure DevOps
- Direct experience supporting CMS initiatives
Nice To Haves
- Experience with healthcare data formats (CDA, HL7, FHIR)
- Agile certifications (e.g., SAFe, Scrum) certifications
Responsibilities
- Lead complex requirements elicitation across multiple CMS stakeholders and business units
- Define enterprise-level functional and non-functional requirements
- Establish and enforce requirements management standards and best practices
- Ensure full traceability (RTM) from requirements through testing and deployment
- Support audit readiness and compliance reviews
- Establish documentation standards and governance processes
- Lead analysis and redesign of end-to-end case management workflows: Intake & eligibility, Case assignment & triage case lifecycle management, and Reporting & outcomes tracking
- Identify optimization opportunities and drive process reengineering initiatives
- Align workflows with CMS regulatory and operational goals
- Define enterprise data requirements and governance approaches
- Collaborate with architects and engineers on data models, APIs, and reporting frameworks
- Partner with Product Owners to define and prioritize strategic backlog items
- Serve as primary interface between CMS leadership, business users, and technical teams
- Facilitate workshops, briefings, and solution reviews
- Translate complex technical concepts into clear business language
Benefits
- Equal employment opportunity for employer
- All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law.
- Commitment to providing equal employment opportunities to all applicants, including individuals with disabilities.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
