Senior Business Analyst, Utility Process Consultant

Celerity Consulting Group, LLC•Walnut Creek, CA

2d•Remote

About The Position

Celerity is seeking a Senior Business Analyst to support a key transformation initiative at Pacific Gas & Electric (PG&E) focused on electric distribution patrol and inspection processes. This role will participate in process discovery, mapping, and optimization efforts to improve safety, compliance, and operational performance. The ideal candidate combines deep utility domain expertise with strong process modeling capabilities, using tools such as SAP Signavio (preferred) or equivalent platforms.

Requirements

7+ years of experience in business analysis or process mapping
Experience in electric utilities, especially distribution patrol and inspection
Expertise in BPMN 2.0
Experience with process mapping tools (Signavio, ARIS, Blueworks, Visio, etc.)
Experience in regulated utility environments
Strong stakeholder facilitation skills
Experience with SAP (S/4HANA preferred)
Bachelor’s degree in relevant field

Nice To Haves

SAP Signavio experience (certification a plus)
PG&E or California IOU experience
Process mining experience
Familiarity with asset management, mobile solutions, GIS
Lean or Six Sigma certification
Consulting experience

Responsibilities

Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance
Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar
Capture workflows including patrols, inspections, defect prioritization, and compliance cycles
Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs
Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions
Define KPIs such as inspection adherence and defect backlog
Establish process governance standards and documentation practices