Senior Business Analyst

True Manufacturing•O'fallon, MO

1d•Onsite

About The Position

The IT Department is seeking a motivated Senior Business Analyst who will be based out of the O’Fallon, MO office. This position will serve as Business Analyst/Quality Assurance for an Agile software development team. The workload will be a mix of new development projects and maintenance requests for custom web applications, reports, and ERP system.

Requirements

Bachelor's degree in business, information technology or a similarly related field required; or equivalent work experience required.
Eight or more years of related experience required.

Nice To Haves

Experience partnering with vendors, business partners, and cross-functional IT technical teams (developers, QA, architects, infrastructure) is preferred.
Proficiency documenting requirements and stakeholder communications using Microsoft Word, Excel, and PowerPoint is preferred.
Process mapping and solution documentation using Microsoft Visio (or similar diagramming tool) is preferred.
Working knowledge of Microsoft SQL, Power BI, and SSRS is a plus.
Experience supporting manufacturing operations and ERP systems (e.g., JDE E1) is a plus.
Experience applying both Waterfall and Agile (Scrum/Kanban) delivery methodologies is preferred.
Demonstrated ability to organize, prioritize, and execute across multiple initiatives in a fast-paced environment is preferred.
Excellent written, verbal, and interpersonal communication skills, including facilitation of workshops and meetings, are preferred.
Ability to conduct independent research and root-cause analysis to resolve issues is preferred.
Ability to present complex concepts and solution options in business-friendly, user-friendly language is preferred.
Self-motivated, proactive, and able to work with minimal direction is preferred.
Strong customer service orientation with a focus on stakeholder partnership and responsiveness is preferred.
Keen attention to detail with the ability to produce clear, accurate, and testable requirements is preferred.
Team-oriented and skilled in working within a collaborative, cross-functional environment is preferred.

Responsibilities

Serve as a senior Business Analyst and Quality Assurance partner for assigned Agile teams, providing end-to-end ownership of requirements discovery, analysis, validation, and delivery readiness.
Lead stakeholder interviews, workshops, and process reviews to elicit business needs, define problems/opportunities, and align on desired outcomes and success measures.
Partner with Product Owner and technical leads to translate business needs into clear epics, features, and user stories with well-defined acceptance criteria; facilitate backlog refinement and prioritization.
Provide requirements governance by ensuring completeness, traceability, and sign-off as appropriate; manage scope changes and support impact analysis across people, process, and technology.
Model current and future-state processes and data flows; document business rules, workflows, and procedures using appropriate techniques (e.g., BPMN, flow diagrams, use cases) to support shared understanding.
Collaborate with architects, developers, and application managers to shape solution options, evaluate tradeoffs, and ensure proposed designs satisfy functional and non-functional requirements.
Define and execute comprehensive test strategy and plans (functional, regression, integration, UAT support) based on requirements; triage defects, verify fixes, and ensure quality outcomes prior to release.
Proactively identify risks, dependencies, and impediments; recommend mitigation plans and communicate impacts to stakeholders and leadership.
Develop and deliver clear status reporting (scope, schedule, milestones, risks/issues, and decisions) and present updates for projects and key initiatives to business and IT leadership.
Support change management by preparing release communications, training materials, and end-user documentation; coordinate implementation activities and provide post-implementation support to ensure adoption.
Where applicable, create wireframes/prototypes and validate them with users to refine requirements and improve usability and workflow efficiency.
Own intake and analysis of project and service requests in the Service Desk ticketing system; clarify requirements, set expectations, and coordinate prioritization and delivery with IT partners.
Use data and metrics to support decision-making (e.g., trend analysis, root-cause analysis, operational reporting) and to measure outcomes of delivered solutions.
Continuously improve team and analysis practices by identifying process improvements, promoting standards/templates, and staying current on tools, technologies, and industry best practices.
Provide functional leadership to cross-functional partners by facilitating decision-making, documenting key decisions, and ensuring alignment between business objectives and technical delivery.
Mentor and coach less-experienced analysts (including co-ops) on requirements techniques, documentation quality, and stakeholder management.