Contract - Senior Business Analyst

Deloitte

10d • Hybrid

About The Position

We are seeking an experienced Senior Business Analyst (BA) to join the Business Change and Analysis team within Enterprise Business Solutions at Deloitte. This role involves working on various projects across security programmes, acting as the "voice of the business" to ensure technology teams deliver solutions that meet business needs. The Senior BA will be responsible for understanding the business, eliciting requirements, and improving the user experience. Additionally, this role will support the Head of Business Analysis in evolving the Business Analysis practice.

Requirements

• An experienced Senior BA with functional and technical expertise, preferably within Financial or Professional Services.
• Previous experience with business transformation, process improvement, or user experience.
• Strong stakeholder management: Able to lead and drive discussions with technical and non-technical senior stakeholders, lead workshops, and provide demos.
• Able to collaborate and manage relationships with business stakeholders at all levels, with the ability to challenge where required.
• Work independently and take the lead with managing documentation, process mapping, requirements, business case writing, and user journeys.
• Ability to quickly understand high-level business processes and problems and present solutions and options.
• Be a team player, work collaboratively and positively with others in an open, friendly, flexible, and facilitating manner.
• Able to define scope and distill lots of information into high-level understandable concepts and business language.
• Experience of process mapping, requirements elicitation techniques, and Business Case writing.
• Able to navigate and manage change in a fast-paced environment.

Nice To Haves

• Understanding of AI and implementing automated processes - how AI, automation, or analytics can support business analysis, including the need to validate outputs and handle information responsibly.
• Lean Six Sigma certified.
• Experience designing user experiences and design thinking.
• Process-modelling experience including BPMN.

Responsibilities

• Understand business needs and identify problems, opportunities, and desired outcomes.
• Elicit and document requirements, including functional requirements, user stories, and acceptance criteria.
• Analyze and improve business processes through current-state and future-state modelling.
• Engage and manage stakeholders to build consensus and align expectations.
• Translate business needs into solution requirements and support solution design.
• Manage scope and requirements through prioritisation, traceability, and change control.
• Support delivery and testing to ensure solutions meet business requirements.
• Contribute to business cases and options analysis, assessing benefits, risks, costs, and dependencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed