Senior Business Analyst - Main OR

Sentara Health•Norfolk, VA

1d•$97,157 - $142,584•Onsite

About The Position

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion of business, and member enrollment.

Requirements

3 years of related experience in one of the following areas: operations, IT, or reporting.
Bachelor's Degree

Responsibilities

Implementation and support of quality initiatives within assigned areas.
Provide subject matter expertise related to quality initiative implementation, reporting and analysis.
Serve as a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation.
Ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.
Utilize a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion of business, and member enrollment.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.