Senior Business Analyst, Data Out, Emerging Digital Ecosystem

Fidelity Investments • Boston, MA

14d • $80,000 - $153,000

About The Position

As a Senior Business Analyst, you will help deliver capabilities that enable customers to share account information with authorized third-party applications. You will work with product managers, architects, engineers, and business stakeholders to translate customer and business needs into clear requirements and scalable data-sharing solutions. The role calls for using data to inform decisions, synthesizing and clearly communicating insights, and applying a customer-first mindset, ownership, curiosity, and a commitment to continuous learning.

You will join a collaborative product and technology team building standards-based APIs and integrations so customers can use their financial information across authorized third-party applications and services. The role is at the intersection of customer experience, APIs, financial data, and fintech, and contributes to the development of an increasingly connected financial ecosystem.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Some roles and locations currently require 100% onsite presence, while others require less; expectations are likely to evolve. The posting does not specify the onsite expectation for this particular role. Fidelity will not provide immigration sponsorship for this position.

Requirements

• Bachelor’s degree or equivalent experience.
• 5 or more years of business analysis, systems analysis, product analysis, or related experience.
• Experience working with APIs, digital products, data platforms, or system integrations.
• Familiarity with REST APIs, JSON, OpenAPI/Swagger, Bruno, or similar API tools.
• Ability to create process flows, context diagrams, and sequence diagrams.
• Working knowledge of modern application architecture, databases, and cloud platforms.
• Basic understanding of OAuth and customer-permissioned access.
• Strong analytical, communication, facilitation, and stakeholder-management skills.
• Experience working in an Agile environment using Jira and Confluence.

Nice To Haves

• Financial services, financial-data sharing, data aggregation, or fintech experience.

Responsibilities

• Gather, analyze, and document business, system, data, and API requirements.
• Translate customer needs into user stories, acceptance criteria, process flows, and visual models.
• Analyze API contracts, data models, payloads, and integration requirements.
• Collaborate with architects and engineers throughout solution design and delivery.
• Identify dependencies, risks, and impacts across systems and teams.
• Support testing, business validation, and release-readiness activities.
• Bring customer and business insights into product decisions.

Benefits

• Comprehensive health care coverage.
• Emotional well-being support.
• Retirement benefits.
• Paid time off.
• Parental leave.
• Charitable giving employee match program.
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior