Senior Business Analyst

Boeing•Huntsville, AL

1d•$104,550 - $162,150•Hybrid

About The Position

Boeing’s Enterprise Services Technology and Systems (ESTS) organization is seeking a Senior Business Analyst to support the Technology, Stability, Optimization, and Customer Success (TSOC) team. In this role, you will support systems onboarding, backend administration, compliance audits, application deployments, troubleshooting, and sustainment activities across the Source-to-Pay (S2P) and Acquire-to-Retire (A2R) ecosystems. You will help improve the experience for internal teams, stakeholders, and suppliers by enabling simpler, faster, and more effective enterprise processes and technology support. This role also serves as a bridge between business teams and IT, supporting issue resolution, root cause analysis, system monitoring and cleanup, SAP updates, Testing Center of Excellence (COE) activities, subsidiary engagement, and Lean and automation efforts. Although this is an individual contributor role, you will collaborate with cross-functional teams across ESTS and the broader Boeing enterprise. The successful candidate will help shape technology tools, training approaches, governance processes, and sustainment practices aligned with enterprise priorities and Boeing’s transformation roadmap.

Requirements

Systems administration experience, including access validation, license management, file updates, documentation updates, and compliance support
Experience with S2P and/or A2R technologies, such as SAP Ariba, SAP S/4, AutoCAD, Revit, Procore, and Cognos
IT troubleshooting experience, including issue triage and escalation support
Experience performing root cause analysis and supporting corrective actions
Experience with system monitoring, cleanup, and operational support
Experience supporting SAP updates and related coordination activities
Strong cross-functional teaming and relationship building skills
Strong communication skills across all levels, including the ability to create presentations and communicate risks, requirements, and roadblocks
Highly organized, self-motivated, and able to work independently in a fast-paced environment
Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, OneNote, and SharePoint
A passion for knowledge sharing and process improvement
Motivation to deliver simpler, faster, and better experiences
3+ years of experience managing Source to Pay (S2P) and/or Order to Cash (O2C) value streams in a SAP S/4 environment
3+ years of experience in leading source-to-pay processes
3+ years of experience with Procure to Pay or Accounts Payable systems
3+ years of experience utilizing Microsoft Office applications such as SharePoint, Word, Excel, PowerPoint and Microsoft Project
3+ years of experience do you have with data analysis and/or data mining

Nice To Haves

Software testing experience preferred, including System Integration Testing (SIT), User Acceptance Testing (UAT), and Debugging
Industry affiliations preferred
3+ years of experience as a systems administrator
Experience working with all levels and disciplines of an organization to resolve issues
Experience working independently in a fast-paced, dynamic environment
Experience in functional testing

Responsibilities

Supports systems onboarding, backend administration, access validation, and compliance activities
Serves as a liaison between business teams and IT to coordinate issue resolution and technical support
Performs troubleshooting, triage, root cause analysis, and follow-up on corrective actions
Monitors systems and supports cleanup activities to maintain data integrity and stability
Supports SAP updates, coordination, and validation activities
Facilitates cross-functional team meetings and applies structured process methods and tools
Applies basic process, data, and systems architecture concepts
Influences stakeholders and supports change efforts across diverse audiences
Researches procedures and guidelines to support strategic planning efforts
Applies current strategic initiatives to process improvement activities
Plans and schedules assigned work (Project Management)
Contributes to programs, projects, sustainment, and implementation activities
Reviews business requirements, coordinates testing schedules, and assists with test script preparation
Provides Testing COE support, including SIT/UAT coordination, execution support, and defect tracking
Uses project and program management tools and best practices to support project leaders
Collects task status and creates visibility materials for projects as needed
Complies with documentation standards and frameworks
Identifies opportunities to eliminate, consolidate, and simplify process documents
Supports the transition to evolving data and information management standards
Assists with reviews, assessments, and audits of business process documentation
Develops or supports process standards, guidelines, methods, and tools
Supports teams in improving or integrating with existing process architecture
Supports subsidiary engagement across internal and external stakeholders
Contributes to Lean and automation projects to improve efficiency and reduce manual effort
Supports A2R sustainment activities as needed