Senior Business Analyst - SAP Commerce Cloud

syntaxMontreal, QC
Hybrid

About The Position

Syntax is seeking a highly skilled and motivated Senior Business Analyst with deep expertise in SAP Commerce Cloud and integration processes with SAP S/4HANA. You will play a key role in bridging business needs with technical solutions, driving digital commerce initiatives, and ensuring seamless integration across SAP platforms.

Requirements

  • 5+ years of experience as a Business Analyst or Functional Consultant in SAP Commerce Cloud.
  • Strong understanding of SAP Commerce Cloud architecture and modules.
  • Proven experience with integration processes between SAP Commerce Cloud and ERPs.
  • Excellent communication and stakeholder management skills.
  • Fluent in English

Nice To Haves

  • Experience with SAP Composable storefront
  • Knowledge on Web development languages such as Angular, JavaScript and HTML5, CSS and JS, Java Spring framework
  • SEO knowledge, Google Analytics
  • Experience with SAP S/4HANA modules such as Sales & Distribution (SD) and retail.
  • Familiarity with other SAP Customer Experience solutions: SAP Emarsys, SAP Customer Data Platform (CDP), SAP Sales & Service Cloud v2, Retail Industry Solutions.
  • SAP certification(s) in relevant areas.

Responsibilities

  • Analyze and document business requirements related to SAP Commerce Cloud and its integration with SAP S/4HANA.
  • Collaborate with cross-functional teams to design and implement end-to-end e-commerce solutions including Commerce back-end processes, Commerce front-end components & pages, integration to SAP and non-SAP solutions.
  • Lead workshops and stakeholder meetings to gather requirements and define solution roadmaps.
  • Support the configuration and optimization of SAP Commerce Cloud modules such as: SmartEdit, Product Content Management (PCM), Adaptive Search, Order Management...
  • Ensure robust integration, particularly with SAP S/4HANA (particularly in areas like order-to-cash and product master data), Payment provider, Tax Engine, DAM, PIM, personalization engine, marketing automation platforms, Web analytics.
  • Provide guidance on best practices and industry standards for SAP CX.

Benefits

  • Competitive, above-average compensation
  • Global tourist: With us, you can also work from abroad from time to time
  • Flexible working time models, home office
  • Attractive benefits, e.g. company pension scheme or various health offers
  • A modern environment in which the "you" is part of it
  • Open feedback culture, flat hierarchies and a motivated team
  • Individual career planning with continuous training and coaching on the job
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