Senior Business Analyst / Product Owner – Underwriting & AI Innovation

Majesco

10h•$100,000 - $150,000•Remote

About The Position

Majesco is leading the AI wave for the P&C, L&AH, and Pension & Retirement markets, offering intelligent SaaS solutions built with an AI-native vision. They aim to strip away complexity, enabling clients to deliver exceptional products and experiences. The company's native-cloud SaaS platform empowers insurers, MGAs, and pension & retirement providers with agility to adapt to evolving risks and accelerate innovation. This role involves joining a team leading the insurance and retirement industry through the AI revolution, collaborating on building and scaling AI-native solutions. The Senior Business Analyst / Product Owner will help redefine commercial underwriting by translating real operations workflows across the policy lifecycle into scalable Majesco agentic capabilities and contributing to the design and execution of AI-powered solutions that improve decision speed, risk insights, and operational efficiency for customers. This position is for a P&C domain expert who understands commercial underwriting operations and has moved into technology, implementation, or product ownership, sitting at the intersection of P&C operations expertise, modern insurance platforms, and the next generation of Immersive AI user experience. Commercial underwriting is rapidly changing, shifting from manual workflows to AI-assisted decisioning, automated risk assessment, and data-driven underwriting platforms. This role will help insurers modernize policy operations on the Majesco P&C platform and design Agentic AI underwriting capabilities, serving as a bridge between commercial underwriting expertise and platform design, ensuring that underwriting and policy workflows, risk evaluation processes, and broker interactions translate into scalable product capabilities.

Requirements

10 plus years of experience in insurance, insurance technology, or consulting.
Deep expertise in Property & Casualty (P&C) insurance, with strong knowledge of commercial underwriting operations.
Hands-on experience working in commercial underwriting or underwriting operations before moving into technology, transformation, or implementation roles.
Experience implementing or configuring underwriting systems, policy administration systems, or digital underwriting workflows.
Strong understanding of commercial underwriting processes, including: Risk triage and submission intake, Underwriting evaluation and decision support, Referral and authority workflows, Broker interactions and underwriting collaboration, Policy issuance and endorsement workflows.
Experience translating underwriting workflows into system capabilities within modern insurance platforms.
Experience working in Agile environments using tools such as Jira or Aha!.
Ability to work with technical teams to interpret integration patterns, APIs, and data flows.
Strong facilitation skills with both underwriting business leaders and engineering teams.

Nice To Haves

Experience working with P&C core platforms, including policy administration or underwriting workbench systems.
Exposure to AI-assisted underwriting, decision engines, or underwriting automation platforms.
Experience working with underwriting data providers or third-party risk intelligence platforms.
Background in commercial and specialty lines, such as: Commercial Package (Property, Liability, Auto, Inland Marie and Excess), Workers Compensation, Commercial Auto, Specialty lines (Aviation, Marine, etc…).
Experience participating in large insurance modernization or platform transformation programs.

Responsibilities

Lead discovery sessions with underwriting leaders, underwriting/policy operations teams, and distribution stakeholders across commercial/specialty P&C lines.
Translate real-world P&C underwriting workflows into scalable platform capabilities on the Majesco P&C platform.
Design and document underwriting configuration, including risk evaluation rules, underwriting workflows, authority levels, referrals, and decision logic.
Guide insurers in implementing underwriting capabilities using a configuration-first approach aligned with Majesco platform standards.
Work with product and AI teams to help design the next generation of Agentic AI underwriting tools that assist underwriters in risk selection, triage, and decision support.
Help define underwriting data models, risk attributes, and decision signals used to power AI-assisted underwriting workflows.
Partner with solution architects and engineering teams to ensure underwriting processes integrate seamlessly with policy administration, rating, distribution portals, and data platforms.
Define integration requirements with third-party underwriting data providers such as property data vendors, financial data providers, and risk intelligence platforms.
Lead backlog definition, user story development, and acceptance criteria for underwriting platform capabilities in Agile delivery environments.
Support testing and validation of underwriting workflows, decision logic, and automated underwriting rules.
Mentor business analysts across global teams on P&C underwriting domain knowledge and Majesco implementation best practices.