Senior Business Analyst, Operational Excellence

Southlake Health Community • Newmarket, ON

1d • CA$58 - CA$68 • Hybrid

About The Position

The Senior Business Analyst will be integrated as part of the Operational Excellence team providing analysis of financial and healthcare operational data to support identification of opportunities to enable Southlake’s strategic priorities. They will be part of a team of accounting professionals providing financial and statistical information, analysis, and strategic problem solving. The role supports Operational Excellence and Finance and is critical in driving operational efficiencies across the organization.

Requirements

• University degree in accounting, economics, business administration or equivalent
• Minimum 5 years financial/clinical analysis experience, including reporting, budgeting, variance analysis and business case development for a healthcare organization, hospital or Ministry of Health experience is preferred.
• Knowledge and experience of Health System Funding Reform (HSFR), such as Health-Based Allocation Model (HBAM)I, Quality-Based Procedures (QBP) and Patient-Based Funding
• Self-directed, action-oriented and highly motivated, an adept team player
• Proven ability to interpret, summarize and communicate complex financial and statistical data to stakeholders throughout the organization
• Experience using multiple data sources (financial, statistical, case costing, CIHI databases, Ministry data etc) to develop and prepare complex analysis
• Able to influence clinical and non-clinical program leaders through sound business cases and other data-driven evidence to support efficiency improvement and revenue generation initiatives
• Well-developed analytical, problem-solving and organization skills to meet conflicting priorities/deadlines
• Advanced proficiency in MS Office products, especially MS Excel
• Sound organizational and planning skills, with the ability to multitask and meet conflicting deadlines, are essential
• Excellent interpersonal and customer service skills
• Demonstrated commitment to personal growth and development
• Prior experience in a major Enterprise Resource Planning (ERP) system or a health care financial module (e.g., Meditech, Epic, Cerner) and Business Intelligence software
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrated excellence in communication, both written and verbal
• Demonstrated analytical and problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
• Regular and reliable attendance is an expected requirement of this position.
• Commitment to Diversity and Inclusion
• Anti-Oppression/Anti-Racism at Southlake Health

Nice To Haves

• hospital or Ministry of Health experience is preferred.

Responsibilities

• Liaise with all relevant stakeholders to ensure timely, accurate financial and statistical reporting and adherence to monthly/quarterly and year-end timetables
• Perform analyses of financial and statistical data (e.g., workload) relative to the budget and prepare reports and/or commentary highlighting findings
• Assist with process re-engineering, designing and implementing new clinical operational processes stemming from improvement initiatives
• Develop customized reports and visually impactful presentations for various stakeholders, including regular reporting on clinical and non-clinical performance metrics
• Apply Generally Accepted Accounting Principles (GAAP)/Public Sector Accounting Standards and Management of Information Systems (MIS) standards/OHRS to recommend appropriate accounting entries for the accurate recording of monthly financial results
• Conduct short-term and long-term financial and operations planning and modelling for clinical and non-clinical programs.
• Regularly review monthly analysis of budget, utilization variances (e.g. financial results to the Board of Directors) and provide strategic advisory to operational leaders to inform new improvement initiatives.
• Influence Portfolio management to determine priorities for new programs, ventures, projects and investments
• Optimize revenue streams and enable growth while ensuring appropriate financial management and controls
• Investigate variances to facilitate the attainment of a clear understanding of business activities and develop trend analysis to support conclusions, including benchmarking analysis
• Assist and educate Directors/Managers in understanding financial reports/ concepts
• Strategic problem solving for both clinical and non-clinical programs throughout the organization
• Perform financial and operational analysis to support budgeting, forecasting, variance analysis, benchmarking, and business case development across the organization.
• Analyze and synthesize complex financial, statistical, and utilization information into clear, actionable insights and recommendations for clinical, operational, and executive stakeholders.
• Work closely with leaders across the organization to identify opportunities for operational improvement, support financial sustainability, and inform strategic and operational decision-making.
• Support the development and monitoring of initiatives that improve operational performance and contribute to financial sustainability.
• Work with programs to develop annual operating plans and budgets (including identification of opportunities to improve financial performance and efficiencies)
• Coordinate, plan and submit timely Ministry of Health and Long Term Care reports such as HAPs, CAPs, SRI and other ad-hoc Ministry and OH submissions

Benefits

• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior