Senior Business Analyst, Legal Operations (2-Year Fixed Term)
BCI•Victoria, BC
•CA$106,000 - CA$128,000•Onsite
About The Position
As a Senior Business Analyst, Legal Operations, you will lead automation initiatives and help deliver technology solutions that enhance how Legal Affairs operates. Partnering with legal, business, and technology teams, you will drive projects from requirements through implementation while contributing to the ongoing evolution of BCI's legal technology ecosystem. This two-year fixed-term opportunity offers a competitive total rewards package, including extended health and dental benefits, participation in BCI's performance-based incentive plan, and a defined benefit pension plan.
Requirements
- Bachelor’s degree in Business, Finance, or a related field
- 7+ years of experience working in a project environment or a business transformation role
- 3+ years of experience in process analysis and design for functions similar to those within an in-house legal department
- Extensive knowledge and hands-on experience in business analysis, process improvement, data modelling, and workflow innovation
- Exceptional communication, facilitation, and stakeholder management skills, with the ability to lead meetings, influence discussions, and adapt communication style to technical and non-technical audiences
- Experience implementing, configuring, or optimizing technology platforms to meet evolving business needs
- Ability to analyze and synthesize business requirements, including identifying patterns and conceptualizing processes
- Working knowledge of AI tools and an interest in applying them to improve legal and business processes
Nice To Haves
- CBAP, PMP, or other relevant certifications
- Experience designing and developing process automations and workflow solutions using low-code/no-code platforms, preferably Microsoft Power Apps
Responsibilities
- Leads the Legal Affairs’ automation program, including establishing an automation backlog, enabling leadership to prioritize competing opportunities, and providing a portfolio view of in-flight initiatives
- Evaluates, pilots, and implements AI tools and automation solutions that reduce manual effort and improve throughput across Legal Affairs
- Acts as a subject matter expert and internal champion for process improvement, staying current on emerging tools, AI developments, and industry best practices in automating legal operations
- Leads process design changes, conducting business and systems process analysis/design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid
- Develops actionable roadmaps and project plans to ensure accurate translation of the future state vision into implemented solutions, representing the business process owner's interest during project execution
- Develops playbooks for recurring initiatives, including automations and Agentic AI solutions, to standardize delivery and accelerate adoption
- Translates business requirements into insightful project documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals)
- Conducts ad hoc analyses to investigate ongoing or one-time operational issues
- Ensures smooth transition from project to business-as-usual operations
- Develops or arranges training on new procedure and application functionality
- Supports corporate or department priority projects as assigned
Benefits
- Extended health and dental benefits
- Participation in BCI's performance-based incentive plan
- Defined benefit pension plan
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
