Senior Business Analyst - Healthcare

Gainwell Technologies LLC•Any city, OH

3d•$69,400 - $99,200•Remote

About The Position

As a Senior Business Analyst - Healthcare at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Your role in our mission is to play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. You will help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support. You will be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. You will work with clients to develop business specifications at the start of technical projects. You will demonstrate a strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle, from requirements gathering through implementation and support. You will analyze, plan, design, document, and recommend improvements to business processes that support clients' technology goals. You will partner with technical teams and stakeholders to support healthcare and Medicaid claims processing initiatives and related system enhancements. You will help verify that all requirements have been met by approving and validating test results. You will exercise your ability to use analytical and relational database software such as Excel or SQL to quantify the anticipated impact of work.

Requirements

6+ years of experience in a Business Analyst role
3+ years supporting Medicaid, Medicare, and/or Medicaid Claims programs preferred.
Strong analytical and business process re-engineering skills.
Proven ability to translate business needs into actionable requirements and communicate effectively with clients, business leaders, and technical teams.
Experience leading requirements gathering sessions, documenting business processes, and validating solutions through testing and stakeholder review.
Demonstrated leadership skills with the ability to mentor team members and influence project outcomes.
Strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle from planning through implementation and production support.
Knowledge of software development concepts including configuration, development, integrations, and batch processing.
Advanced proficiency with Microsoft Excel, SQL, and requirements management tools such as ALM.
Experience working within enterprise applications and workflow platforms; ServiceNow experience preferred.
Ability to collaborate effectively with technical teams to support system enhancements, implementations, and healthcare claims processing solutions.

Nice To Haves

3+ years supporting Medicaid, Medicare, and/or Medicaid Claims programs
ServiceNow experience

Responsibilities

Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support.
Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
Work with clients to develop business specifications at the start of technical projects.
Demonstrate a strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle, from requirements gathering through implementation and support.
Analyze, plan, design, document, and recommend improvements to business processes that support clients' technology goals.
Partner with technical teams and stakeholders to support healthcare and Medicaid claims processing initiatives and related system enhancements.
Help verify that all requirements have been met by approving and validating test results.
Exercise your ability to use analytical and relational database software such as Excel or SQL to quantify the anticipated impact of work.