Senior Business Analyst, Digital Solutions
About The Position
Digital Solutions Business Analysts are pivotal in partnering with business sponsors, co-leading key initiatives and translating customer and business needs into actionable solutions that deliver tangible value for our customers across digital experiences. As a Digital Solutions Business Analyst, you will: Identify and document the needs of customers, stakeholders, and project goals. Analyze these requirements to ensure they align with business objectives and are feasible within the project's scope. Create detailed user stories that outline specific functionalities from the end-user's perspective. Define acceptance criteria that determine when a user story is considered complete and ready for release. Lead engagement with Legal, Risk, and Compliance to ensure project requirements and solutions meet legal and regulatory requirements and minimize potential risks to the firm. Conduct business acceptance testing to ensure that the solutions meet the defined requirements. Validate that the product functions as expected and address any issues before deployment. Develop and implement strategies for introducing new products or features to customers. Plan the rollout process to minimize disruption, maximize learning, and ensure a smooth transition for users. Analyze customer data and feedback to gauge the effectiveness of solutions and identify areas for improvement. Report findings to stakeholders to inform future project decisions and strategies. Provide a deep understanding of how the digital product works. Document and explain these concepts clearly, bridging the gap between business, design, and development teams.
Requirements
- Bachelor's degree required.
- 8+ years of business analysis experience (or Masters with 6+ years of experience), including experience with successful development and delivery of digital solutions.
- Demonstrated interest in digital user experience and industry trends.
- Ability to communicate and collaborate effectively across multiple teams and stakeholders to clearly articulate requirements, facilitate discussions, manage expectations, and ensure alignment.
- Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making.
- Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information.
Responsibilities
- Identify and document the needs of customers, stakeholders, and project goals.
- Analyze requirements to ensure alignment with business objectives and feasibility within the project's scope.
- Create detailed user stories and define acceptance criteria.
- Lead engagement with Legal, Risk, and Compliance.
- Conduct business acceptance testing.
- Develop and implement strategies for introducing new products or features to customers.
- Analyze customer data and feedback.
- Provide a deep understanding of how the digital product works.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Number of Employees
5,001-10,000 employees
