Senior Business Analysis Consultant - Remote

UnitedHealth Group•Eden Prairie, MN

1d•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a Senior Business Analysis Consultant to support project management operations, process administration, queue management, reporting, and delivery coordination across multiple business systems. The ideal candidate is highly organized, collaborative, adaptable, and comfortable working across multiple tools, teams, and priorities in a fast-paced environment. This individual is a solid problem solver, creative thinker, and data-driven professional who thrives in an environment where priorities shift quickly and success depends on maintaining accurate information, coordinating across stakeholders, and driving projects forward. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

4+ years of project management experience supporting business and technology initiatives
2+ years of experience using Jira, Rally, Azure DevOps, or similar project management platforms
1+ years of experience using Power BI/Tableau to consume dashboards, reports, and project or operational data

Nice To Haves

Experience building Power BI or Tableau dashboards
Demonstrated experience supporting cross-functional teams in Agile and/or hybrid delivery environments
Proven sound analytical, problem-solving, and organizational skills
Proven excellent written, verbal, and presentation skills
Proven ability to manage multiple priorities in an extremely nimble and fast-paced environment
Proven attention to detail and experience maintaining accurate project records across multiple systems

Responsibilities

Manage multiple concurrent projects and operational initiatives in a fast-paced, dynamic environment, adapting to changing business priorities while ensuring deliverables remain on track
Organize, maintain, and reconcile accurate project, operational, and resource information across multiple project management, reporting, and business systems to ensure data consistency and visibility
Manage and monitor assigned work queues, ensuring requests are reviewed, prioritized, routed, updated, tracked, and escalated appropriately while meeting established service levels and delivery expectations
Coordinate project activities across internal business partners, technology teams, vendors, and external stakeholders to facilitate effective communication, alignment, and timely execution of deliverables
Partner with project teams to develop and maintain project plans, monitor milestones, identify dependencies, and proactively communicate schedule impacts, risks, and mitigation strategies
Support project resource planning and work prioritization by collaborating with stakeholders to balance competing demands, shifting priorities, and delivery timelines
Track project risks, issues, decisions, and dependencies, ensuring they are documented, communicated, and resolved in partnership with appropriate stakeholders
Create, maintain, and distribute recurring and ad hoc reports, dashboards, and status updates that provide meaningful insights into project health, operational performance, delivery progress, trends, and potential risks
Utilize Power BI and other reporting tools to interpret project and operational data, identify trends, and support data-driven decision-making
Ensure project documentation, governance artifacts, and operational records are complete, accurate, and maintained throughout the project lifecycle, including meeting notes, action items, status reports, and process documentation
Identify process inefficiencies, data quality issues, and operational gaps, recommending and implementing improvements that increase consistency, efficiency, and project visibility
Develop and maintain standard operating procedures, workflows, reporting documentation, and best practices to support repeatable processes and knowledge sharing across teams
Serve as a trusted resource for project management processes, reporting tools, operational workflows, and governance standards, providing guidance and support to project teams and business partners
Build and maintain solid working relationships with cross-functional teams and external partners, ensuring clear communication, timely follow-up, and successful coordination across multiple initiatives
Demonstrate flexibility and sound judgment while balancing competing priorities, responding to changing business needs, and supporting organizational objectives with a high level of professionalism and attention to detail