Senior Brokerage Representative - Remote

UPS

9d•Remote

About The Position

This position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.

Requirements

Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
Advanced computer skills: Microsoft Office (Excel)
Minimum 5 years of experience in customs operations - Required
Customs Specialist (CCS) certification - Required
Strong knowledge of US Customs and Border Protection Regulations
Problem-solving and multitasking skills
Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

Nice To Haves

Previous International Trade, Logistics or Freight Forwarding experience - Preferred
Previous experience with classification and/or FTA determination - Preferred
Bachelor's degree or International equivalent - Preferred

Responsibilities

Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products.
Manages and organizes product databases and classification information in Excel and Access.
Enters product classifications and substantiation into proprietary operating system.
Communicates proactively with customers including educating customers on regulatory procedures.