Senior Broadcast Technologist (T & I) (On-site)

CBC/Radio-Canada•Toronto, ON

6d•Onsite

About The Position

The Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada, responsible for making things work and connecting media content, systems, people, and places. This role supports studio, content creation, and presentation groups with technical issues and implements groundbreaking technologies, impacting CBC/Radio Canada nationwide. The position involves hands-on knowledge, expertise, and problem-solving skills to address client issues with content creation, backend systems, studios, and control rooms, ensuring content is prepped, scheduled, and available on air or digitally. The role requires full-time on-site presence and involves working with cutting-edge broadcast infrastructure, installing, configuring, testing, troubleshooting, repairing, maintaining, updating, and modifying equipment, software, systems, and facilities.

Requirements

Diploma in Computer Science, Information Technology, Electronics, Broadcast, or a related field.
General understanding and knowledge of computers, networking, IP infrastructure, and maintenance of equipment, systems, and relevant software technologies.
Familiarity with Windows Server Systems, MacOS, and Linux.
Interest in learning more about audio, video, and TV & Radio Broadcast networks.
Skilled at communicating effectively with internal partners, relaying opinions with sensitivity.
Ability to listen and understand perspectives.
Ability to expertly analyze and synthesize information and document technical specifications.
Positive, collaborative attitude.
Ability to work in a stressful and demanding environment of a production centre, carrying out duties effectively under tight deadlines while providing quality work and maintaining a professional and positive attitude.
Empathetic and patient.
Understanding of the user perspective and priority is providing rapid, stable solutions and support.
Guided by a sense of urgency.
Ability to nurture strong two-way relationships with peers, partners, clients, staff, senior managers, and vendors.
Analytical skills and creativity.
Ability to think through issues and innovate solutions.
Proactive and creative in approach.
Problem-solver, researcher, and detail-oriented planner.
Ability to work on the cutting edge of technology and pick up new tools quickly.
Awareness of modern, best practices.
Thrive in an agile environment.
Understand how to dig into issues, remove roadblocks, and present solutions both immediate and long-term.
Willing to work as part of an on-site rotating shift (day, evening, and overnight).

Nice To Haves

Exposure to managing backend systems, databases, and remote support of server systems.

Responsibilities

Support the studio, content creation, and presentation groups with technical issues.
Implement groundbreaking technologies across sites.
Address client issues with content creation, backend systems, studios, and control rooms.
Ensure content is prepped, scheduled, and on the air or digitally available.
Install, configure, test, troubleshoot, repair, maintain, update, and modify equipment, software, systems, and facilities.
Contribute ideas, develop methods, and make recommendations to overcome problems, achieve desired results, and permit better utilization of equipment.
Proactively and in-the-moment solve problems and ensure users can engage with new functionalities, new tools, and conduct their day-to-day work seamlessly.