Senior Premier Banker Rivermark

Wells Fargo•Santa Clara, CA
•$37 - $66

About The Position

Wells Fargo is hiring a Senior Branch Premier Banker (SAFE) for its National Branch Network. The role focuses on growing, deepening, and managing relationships with affluent customers and customers with more complex financial needs. The banker serves as a primary point of contact for banking products and services through scheduled appointments, lobby engagement, and proactive outreach. The position owns and actively grows a defined book of business, uses goals-based planning and prudent risk oversight, and provides integrated solutions across deposits, investments, credit, home lending, and business banking. The banker also supports everyday banking needs, including account openings and service requests, and collaborates with internal partners to provide a coordinated customer experience. The role emphasizes advice-led relationship development, discovery conversations, tailored financial strategies, ongoing customer reviews, and responsible growth. The banker is supported by digital tools, training, and coaching. Employees hired into the Senior Branch Premier Banker LP (license pending) role will remain in that temporary role until licensing requirements and SAFE registration are successfully completed, then transition to Senior Branch Premier Banker (SAFE).

Requirements

  • At least 4 years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • At least 3 years of experience building and maintaining effective relationships with customers and partners.
  • At least 3 years of experience recommending products and services.
  • Ability to obtain and maintain required FINRA licenses and State Insurance license(s) within the designated timeframe; continued employment requires maintaining required licenses.
  • FINRA Series 6 and Series 63 (or FINRA-recognized equivalents) are required; the SIE is also required for FINRA qualification exams earned after September 30, 2018.
  • SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the start date.
  • For hires in specified states, FINRA Series 65 or equivalent is also required within a specified period, subject to applicable state requirements.
  • Meet enhanced financial fitness and criminal background standards; loan originators must meet LO/CFPB requirements and applicable Wells Fargo policies.
  • Ability to work a schedule that includes most Saturdays.
  • This position is not eligible for visa sponsorship.

Nice To Haves

  • Experience recommending financial products and translating customer goals into clear, actionable recommendations.
  • Demonstrated ability to proactively source, acquire, and deepen relationships through outreach and internal partnerships.
  • Experience managing a book of business, documenting planning conversations, and following through to drive retention and growth across deposits, lending, and investments.
  • Experience coaching or supporting peers to strengthen team performance and customer impact.
  • Ability to communicate clearly and confidently, listen with empathy, and build credibility and trust quickly.
  • Financial services industry experience in consumer banking, home lending, business banking, or investments.
  • At least 3 years of experience in a licensed financial services position.
  • Successful completion of FINRA Series 6 and 63 exams, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
  • State Insurance license(s).

Responsibilities

  • Proactively acquire new affluent consumer and business customers and deepen existing relationships through strategic outreach, referrals, and planned customer appointments.
  • Lead discovery-driven conversations to understand customer goals and recommend tailored banking and credit strategies that strengthen relationships, increase retention, and support growth across deposits, lending, and investments.
  • Serve as the primary financial partner by providing comprehensive, multi-product guidance and ongoing reviews based on customers’ life stages and changing financial needs.
  • Coordinate with professionals in Wealth, Home Lending, and Business Banking to provide integrated solutions, make warm introductions, set expectations, and take ownership of qualified opportunities through closure.
  • Educate customers about self-service and mobile banking options to encourage digital adoption and improve satisfaction, engagement, and service efficiency.
  • Advise branch colleagues on relationship development and management of complex customer needs.
  • Maintain accurate documentation, exercise sound judgment, escalate issues promptly, and follow policies and regulations to support effective risk controls.
  • Support customers with everyday banking needs, including opening accounts and handling service requests.

Benefits

  • Comprehensive health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Potential eligibility for incentive opportunities
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