Senior Branch Operations Specialist (Ft.Lauderdale, FL)

Oppenheimer & Co.•Fort Lauderdale, FL

18h•Onsite

About The Position

The firm is seeking a Branch Senior Operations Specialist to join their Private Client Branch office in Ft. Lauderdale, FL Branch. This role is critical to the branch running smoothly and efficiently in meeting service excellence standards. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager.

Requirements

At least 2+ years of brokerage/financial services experience along with some management experience
FINRA Registrations: SIE and Series 99 – may obtain Series 7 and Series 66
Strong attention to detail and accuracy
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi-tasking, and prioritizing skills
Able to work independently, proactively and innovatively while exercising sound judgment
Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members
High ethical standards
Excellent time management skills and anticipates potential issues
Strong working knowledge of Microsoft Office suite

Responsibilities

Process money movements of funds in accordance with firm policies and procedure
Handles client disbursements and delivery
Process cancellations and corrections of orders
Works with the Branch Control Officer to ensure compliance with the Firm’s policies and procedures
Resolves client service issues
Trains and manages operational support staff
Acts as liaison between the Branch and all Firm infrastructure areas
Assist with Audit preparations
Support client onboarding
Provides any special support for sales force as requested by Branch Manager