Senior Biomedical Technician

Scientific Safety Alliance•Virginia Beach, VA

2d•Onsite

About The Position

As a Senior Biomed Technician, you will install, troubleshoot, repair, and verify the performance of complex biomedical systems with minimal supervision. You’ll also serve as a technical advisor to clinical and administrative staff on safe equipment usage and help evaluate new device acquisitions. This role offers unmatched exposure across the biotech, med-tech, pharmaceutical, and healthcare sectors. You’ll perform certification, performance testing, maintenance, troubleshooting, and repair of equipment directly at customer facilities. Most importantly, technicians serve as the face of SSA. You’ll build trusted relationships with healthcare professionals, laboratory leaders, and facility teams, ensuring safety, compliance, uptime, and an exceptional customer experience. For individuals who take pride in precision, problem-solving, autonomy, and professionalism, this career offers continuous learning, growing responsibility, and a clear path to leadership within a rapidly expanding, employee-owned company.

Requirements

Minimum 3 years of experience working in a similar Biomedical Technician position working across many different types of equipment.
Curious, mechanically minded problem-solvers who enjoy diagnosing issues and working with their hands.
Strong communicators who can confidently interact with customers, explain findings, and build trust.
Reliable professionals with a high sense of ownership, accountability, and follow-through.
Individuals who thrive in autonomy—comfortable working independently, traveling, and managing their own schedule.
Adaptable learners who embrace change, ask questions, and continuously build technical expertise.
Detail-oriented thinkers committed to precision, safety, and regulatory compliance.
Technicians who remain calm under pressure and can troubleshoot in dynamic, fast-paced environments.

Nice To Haves

Travel across the region up to 25% and must be able to accommodate that.

Responsibilities

Diagnose, troubleshoot, and repair equipment issues to minimize downtime and keep customer operations running smoothly.
Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on highly complex and intricate biomedical equipment and systems.
Repair, install, and calibrate highly complex and intricate biomedical equipment and systems.
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns.
Lead Service Operations Special Projects as assigned. Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments.
Identify potential risks, equipment failures, or environmental concerns and proactively recommend corrective or preventive actions.
Contribute to operational efficiency by suggesting process improvements, workflow enhancements, and customer experience upgrades.
Act as a trusted advisor by educating customers on proper equipment use, maintenance schedules, regulatory expectations, and lifecycle planning.
Deliver accurate, compliant performance testing and certifications with a documented error rate of <1%.
Consistently meet daily/weekly productivity expectations by efficiently servicing customers.
Maintain 100% on-time and complete service reports, documentation, and regulatory records.
Achieve high customer satisfaction scores (NPS, feedback, renewals, referrals) through exceptional service and communication.