Senior Billing Specialist

Gibson Dunn•Los Angeles, NY

1d•Onsite

About The Position

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision. Based in any of our U.S. offices, the Senior Billing Specialist will be responsible for managing all aspects of legal billing, including preparing, reviewing, and submitting invoices, ensuring accuracy and compliance with client and firm guidelines, and acting as a point of contact for partners and clients. The Senior Billing Specialist should strive to provide their assigned attorneys and clients with the highest-quality customer service by becoming a subject-matter expert in all billing matters. This role requires strong knowledge of legal billing practices, attention to detail, and effective communication with attorneys, partners, secretaries, clients and the Billing Department. The Senior Billing Specialist can expect to handle a high volume of work and will also mentor and guide junior billers and provide support in order to complete tasks accurately and timely. The candidate will be responsible for obtaining a full understanding of their billing matters and should be able to identify and resolve complex billing discrepancies.

Requirements

Outstanding written and communication skills and a professional phone manner.
Comfortable interacting with all levels of the organization including with C-Suite executives, Finance upper management and senior attorneys.
Excellent attention to detail and the ability to work well under pressure in order to achieve individual and team goals.
Ability to balance multiple tasks with strict deadlines and should be able to delegate work in an efficient manner in order to meet these deadlines.
An ownership mentality is absolutely essential for success in this position.
Ability to work overtime when necessary.
A minimum of five years of billing experience.
Experience with CMS Aderant or Elite billing software required.
A high level of knowledge with all CMS Aderant billing applications is preferred.
Strong technology skills, including knowledge of Microsoft Office Suite (with an emphasis on Excel), are a must.

Nice To Haves

Experience in legal billing or law firm environment is a plus.
A college degree in Business, Accounting, Finance, or related field is strongly preferred.

Responsibilities

Preparing and processing legal invoices, ensuring accuracy and compliance with client billing guidelines, rates, and firm policies.
Collaborating with Pricing department to finalize and implement complex billing arrangements, including mulitpayor, volume discounts, and alternative fee arrangements.
Facilitating the preparation and submission of budgets and accruals for specified matters and provide variance analysis to attorneys as requested.
Utilizing critical analysis to expertly manage the WIP, A/R, and on-account inventories of assigned partners, and offer guidance to ensure inventories remain accurate and up to date.
Demonstrating strong understanding of e-billing requirements for clients and e-billing sites with varying complexity, effectively communicate those requirements to partners as needed to resolve e-billing issues and provide useful direction to eBilling team.
Completing ad hoc billing requests as requested by partners.