Senior Billing Specialist
About The Position
The Senior Billing Specialist leads the full billing cycle for assigned attorneys. This role relies on deep expertise of legal billing systems, billing guidelines compliance, pre-bill review, electronic invoice submission, and collections support. The Senior Billing Specialist serves as a resource to attorneys and staff, drives accuracy and timeliness in the billing process, and actively contributes to the realization rate improvement of invoices, while working under minimal supervision and relies on extensive experience and judgement to plan and accomplish goals.
Requirements
- High School Diploma
- At least five (5) years of relevant experience
- Knowledge of basic accounting principles
- Advanced knowledge of standard billing processes and procedures
- Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
- Advanced written and verbal communication skills
- Strong organizational skills
- Strong customer services skills
- Advanced analytical skills
- Ability to work under tight deadlines and prioritize responsibilities
- Ability to work independently and under own direction and initiative
Responsibilities
- Manage edits and transfers to pre-bills as directed by billing attorneys, ensuring adherence to departmental and Firm turnaround standards
- Conduct thorough reviews of prebills to identify and rectify misallocated/erroneous time and disbursements, ensuring strict compliance with client guidelines
- Verify and apply client-specific rate accommodations
- Process write-downs, write-offs, and rate adjustments with appropriate attorney and management approvals in accordance with firm policy
- Generate bills, reprint corrected pre-bills, and compose cover letters as needed
- Proactively communicate with billing attorneys to track billing deadlines and provide status updates on pre-bills and prepared bills
- Post bills with billing attorney approval and within billing deadlines
- Collaborate effectively with the e-billing team to ensure accurate electronic submission and approval of client bills
- Monitor client accounts for delinquent payments, promptly notify billing attorneys and perform directed actions
- Conduct detailed research and reconciliation of client accounts, payments, and unapplied cash as required
- Prepare and send reminder statements in accordance with directives from billing attorneys
- Address and escalate complex billing issues such as rate discrepancies, timekeeper approvals, and billing delays to appropriate teams for swift resolution
- Serve as the primary billing contact for assigned attorneys and clients; cultivate strong professional relationships with clients to enhance billing efficiency and accuracy
- Recommend and implement enhancements to billing processes to optimize efficiency and accuracy
- Provide assistance to the Client Accounting Manager with reporting and other projects as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
