Senior Billing Analyst (Remote)

Dragonfly Health • Philadelphia, PA

5d • Remote

About The Position

The Senior Billing Analyst manages invoicing activities, including verifying invoice accuracy, processing billing adjustments, resolving exceptions, and ensuring compliance with established billing processes. This role leads and reviews the invoicing and data quality work of Billing Analysts, providing guidance and support to promote accuracy and consistency. The Senior Billing Analyst researches and resolves complex billing discrepancies and invoice issues by partnering with internal departments as needed. They create and analyze monthly billing and revenue cycle metrics for Revenue Cycle leadership, identifying trends and opportunities for improvement. Additionally, the Senior Billing Analyst performs data analysis and prepares ad hoc reports to support business needs and operational initiatives, maintains departmental invoicing procedures and related documentation, and identifies opportunities to improve billing processes and supports the implementation of process and system enhancements. They provide input on system enhancements by maintaining an understanding of billing processes and user needs to improve system functionality and customer satisfaction, and participate in testing and validation of billing system changes and enhancements to ensure accurate billing results. This position does not have supervisory or managerial responsibilities but may lead and review the work of other departmental employees.

Requirements

• High school diploma or equivalent required
• 5 – 8+ years of progressive billing or revenue cycle experience
• Experience handling complex billing scenarios, system implementations, process improvements, root cause analysis, and cross-functional collaboration.
• Ability to mentor junior analysts and serve as a subject matter expert.
• Must have excellent organization, planning and follow up skills
• Incumbents must be able to prioritize multiple tasks
• Strong analytical skills to review data, identify trends, correlate information, and provide a summary of findings
• Working knowledge of a PC, business and communications software (MS Office) and web-based tools are required
• Intermediate to advanced Excel skills to run, analyze and present data as described required
• The ability to maintain confidentiality of patient information and follow standard operating procedures with regard to patient data to ensure compliance with HIPAA is required.

Nice To Haves

• Associate’s or bachelor’s degree in business, accounting, healthcare, or equivalent experience is preferred.
• Durable medical equipment, pharmacy, managed care or other pertinent health care services industry experience is preferred
• A basic understanding of the operations of the durable medical equipment industry and hospice industry is preferred

Responsibilities

• Manages invoicing activities, including verifying invoice accuracy, processing billing adjustments, resolving exceptions, and ensuring compliance with established billing processes.
• Leads and reviews the invoicing and data quality work of Billing Analysts, providing guidance and support to promote accuracy and consistency.
• Researches and resolves complex billing discrepancies and invoice issues by partnering with internal departments as needed.
• Creates and analyzes monthly billing and revenue cycle metrics for Revenue Cycle leadership, identifying trends and opportunities for improvement.
• Performs data analysis and prepares ad hoc reports to support business needs and operational initiatives.
• Maintains departmental invoicing procedures and related documentation to support consistent billing practices.
• Identifies opportunities to improve billing processes and supports the implementation of process and system enhancements.
• Provides input on system enhancements by maintaining an understanding of billing processes and user needs to improve system functionality and customer satisfaction.
• Participates in testing and validation of billing system changes and enhancements to ensure accurate billing results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED