Senior Billing Analyst

Mediaocean•Chicago, IL

18d•Hybrid

About The Position

The Senior Billing Analyst plays a key role in maintaining the company's revenue stream, making critical decisions that impact an organization's bottom line and financial transparency, as well, the month end process to ensure its accuracy; completeness; and adherence to deadlines. This person will be responsible for billing customers across multiple product platforms, reviewing the billing team’s work, and analyzing overall billing trends. This person will report to the VP of Billing and will work directly with the Accounting, Sales and Client Support teams in addition to the Billing team.

Requirements

Bachelor’s degree in Accounting, or equivalent combination of education and billing experience (ideally 5-7 years)
Ideal candidates are team players, self-motivated, enthusiastic, able to establish good relationships with team members, and able to work quickly and concisely while under pressure
Strong customer service orientation and ability to successfully deal with employee and customer questions to resolve issues
Excellent time management skills; ability to meet critical deadlines, high level of accuracy and accountability
Ability to work with complex issues and reconciliations
Takes ownership of assigned responsibilities, and actively seek out process efficiencies and improvements
Strong Excel skills
Strong Analytical skills

Responsibilities

Contribute to the Billing process; making sure by client rules are followed and billing is completed accurately and adhering to team deadlines
Review monthly billing activity for other team members to ensure accuracy and completeness
Assist with monthly, quarterly and year-end close cycles
Assist in providing support for audit request workflows and responses, audit support as needed, ensure that files are compliant with all company policies and procedures
Contribute to the development of the business process documentation and standard operating procedures to strengthen financial reporting and internal controls
Proactively forge strong working relationships with assigned partners. Provide timely and candid communication on statuses, problems and timelines
Ensure compliance with firm deadlines and policies
Liaise with and support finance functions outside of billing
Promote a positive, energetic culture featuring accountability, strong communication, teamwork, collaboration and excellence

Benefits

Open Paid Time Off (PTO)
Flexible schedule
Company holidays
12 weeks of paid parental leave (after 6 months of employment)
Competitive salary
Full benefits package starting on your first day
Referral bonuses
Recognition awards
401(k) with company match
Company HSA contribution up to $2,400
Medical/Dental/Vision/Pharmacy
Health Savings Account (HSA)/Flexible Spending Account (FSA)
Mental health support
Life & Disability insurance
Family planning & fertility benefits
Pet insurance
Legal & ID theft protection
Retirement planning
Medicare assistance
Employee Assistance Program (EAP)
Professional training/Tuition reimbursement
Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
Professional development with a dedicated Talent Development team
Employee Resource Groups (ERGs)
Philanthropy & awareness programs
Mentorship programs
In-office and virtual events & celebrations
Various volunteer & donation opportunities
Innovative and collaborative work environment
Fresh bagels and company-paid lunches in-office twice a week