Senior Billing Administrator

CVS Health • York, PA

3d • $19 - $42

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Under supervision of the Billing Manager, the Senior Billing Administrator is responsible for the processing and distribution of the monthly premium invoices. The Senior Billing Administrator must review invoices for reasonability and accuracy and make any necessary adjustments in the billing system. They serve as a first point of escalation for the team and assist with special projects and reporting. The Senior Billing Administrator is responsible for identifying, investigating and resolving billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems. Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients. Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution. Support Billing Manager by being first point of escalation and support for accounting and billing direct reports. Provide support for projects, special requests and reporting. Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances Load new rates and specific coding relevant to the group plan and products sold. This set up information is critical for the import process from billing to accounts receivable/payable to ensure accurate and efficient revenue reporting and vendor payments Process administrative claims to collect payment for monthly administrative invoices

Requirements

• 3+ years Microsoft Excel and Outlook experience.
• 6+ months Billing experience.
• 6+ months of customer service experience in a healthcare environment.
• Intermediate math skills (add, subtract, multiply, divide, percentages, ratio's, formulas etc.).
• Strong written and verbal communication skills.
• Problem solving and teamwork skills.

Nice To Haves

• Experience in Bookkeeping, Accounting, Finance or related field
• Associates Degree in Accounting, Business or Finance related field or higher preferred or equivalent experience.

Responsibilities

• Processing and distribution of the monthly premium invoices.
• Review invoices for reasonability and accuracy and make any necessary adjustments in the billing system.
• Serve as a first point of escalation for the team and assist with special projects and reporting.
• Identifying, investigating and resolving billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems.
• Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients.
• Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution.
• Support Billing Manager by being first point of escalation and support for accounting and billing direct reports.
• Provide support for projects, special requests and reporting.
• Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances
• Load new rates and specific coding relevant to the group plan and products sold.
• Process administrative claims to collect payment for monthly administrative invoices

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees