Senior Benefits Specialist

WPS Health Solutions New • Madison, WI

2d • $85,000 - $95,000 • Hybrid

About The Position

Our Senior Benefits Specialist is responsible for leading the administration and support of our employee benefit programs spanning all lines of business. This Specialist will act as a subject matter expert, guiding employees through benefit options, handling escalated inquiries, and assisting in benefits strategy and compliance. They will also support the design and implementation of benefits programs, working closely with leadership to enhance the overall benefits experience for employees.

Requirements

• Bachelor’s degree in Human Resources, Business Administration or related field or equivalent combination of education and experience.
• 5 or more years of experience in benefits administration, with demonstrated expertise in handling more complex benefits matters.
• Strong understanding of employee benefits programs and compliance requirements (ERISA, COBRA, ACA).
• Strong problem-solving, analytical, and communication skills.
• Strong interpersonal skills and ability to build relationships with employees, vendors, and leadership.
• Proficient in MS Office Suite (Excel, Word, PowerPoint), and proficiency with HRIS or benefits administration software.
• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net )

Nice To Haves

• Strong experience working in Health Insurance and or Government Contracting environments.
• Experience working with UKG, Costpoint.

Responsibilities

• Leading the administration of health insurance, retirement plans, wellness programs, and additional benefits offerings.
• Ensuring compliance with policies and procedures for benefits enrollment and eligibility management.
• Providing in-depth benefits consultation to employees, addressing complex inquiries, resolving issues, and helping employees navigate their benefits options.
• Supporting the management of external benefits vendors (i.e., EAP and retirement providers) to ensure service quality and resolve any issues or discrepancies that arise.
• Monitoring regulatory changes impacting benefits programs.
• Assisting in maintaining compliance with federal, state, and local benefits regulations (i.e., ERISA, COBRA, ACA, etc.) and can prepare regular compliance and benefits utilization reports for management.
• Identifying and recommending process improvements for benefits administration.
• Working with cross-functional teams to streamline procedures and ensure timely processing of benefits-related transactions.
• Leading key aspects of employee onboarding and annual open enrollment processes, including employee communications, benefits selection, and system updates.
• Providing support and guidance to employees during enrollment periods.
• Creating and distribute materials for benefit education, open enrollment, and program changes.
• Ensuring employees are well-informed about available benefits options and any plan modifications.
• Working closely with the HR team, payroll, and other departments to ensure smooth integration and delivery of benefits services.
• Analyzing benefits-related data, including usage trends, claims, and costs, to provide insights and recommendations for plan improvements and cost management.

Benefits

• Hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary ( 100% vested immediately )
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level