Senior Benefits Specialist

Acrisure•Grand Rapids, MI

11d•Onsite

About The Position

The Senior Benefits Specialist serves as a subject matter expert on employee benefits and plays a key role in complex issue resolution, plan audits, system configuration testing, and process improvements. This role partners cross-functionally with Payroll, HRIS, Legal, and vendors to support escalated issues, compliance efforts, and strategic planning initiatives such as open enrollment.

Requirements

3–5 years of experience in employee benefits administration.
Bachelor’s degree preferred; equivalent experience considered.
Strong understanding of ERISA, ACA, COBRA, HIPAA, and IRS Section 125 regulations.
Advanced knowledge of HRIS systems (Workday preferred), including configuration testing and reporting.
Proven critical thinking, analytical, and problem-solving skills.
Experience supporting or managing annual open enrollment cycles.
Ability to communicate effectively with employees, leadership, and external partners.

Responsibilities

Resolve escalated employee benefit issues with a high level of accuracy and professionalism.
Lead audits of internal and vendor benefit data to ensure compliance and integrity.
Contribute to the planning and execution of annual open enrollment, including system testing, communications, and timeline management.
Serve as a Workday subject matter expert for benefits, leading testing and validation of new configurations or processes.
Partners with HRIS, Payroll, and vendors to troubleshoot issues and improve workflows.
Analyze benefit trends, utilization data, and compliance metrics to support strategic improvements.
Provide guidance to Benefits Specialists and help develop training materials and job aids.
Maintain expert-level knowledge of ERISA, ACA, HIPAA, COBRA, and Section 125 rules.