Senior Benefits Specialist
About The Position
The Senior Benefits Specialist administers the organization’s employee benefits programs, including health, wellness, ancillary, and retirement benefits. The role advises employees on benefit changes, enrollment, eligibility, coverage options, and compliance, and collaborates with Human Resources partners to ensure seamless benefit processes. This position serves as the lead educator and subject-matter expert on employee benefits and retirement programs. The role leads benefits administration and continuous improvement, including open enrollment, the annual wellness campaign, benefit plan updates, employee education, vendor relationships, claims support, compliance activities, and benefits reporting and analytics. It also partners with brokers, carriers, retirement providers, third-party administrators, and internal stakeholders to optimize plan performance and resolve complex issues.
Requirements
- At least 7 years of experience in benefits administration.
- Strong verbal and written communication skills to explain complex benefit packages to employees, leadership, and external vendors.
- Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, and modern data/copilot tools.
- Skill in coordinating cross-functional workstreams, managing third-party benefit vendors, leading projects, or improving processes.
Nice To Haves
- Prior experience leading a team or providing training.
- Certified Benefits Professional (CBP) or Certified Employee Benefit Specialist (CEBS) designation.
Responsibilities
- Oversee accurate and timely processing of employee benefit enrollments, changes, and terminations.
- Lead Open Enrollment and the annual Wellness campaign, and train HR partners.
- Support implementation of annual benefit plan design and other plan updates.
- Lead benefit enrollments, communications, and employee education to help employees make informed decisions and use benefits effectively.
- Provide employees with timely, accurate, confidential, and courteous guidance on benefit options, policy features, enrollment procedures, and eligibility.
- Manage benefit vendor and broker relationships to improve the benefits experience.
- Collaborate with the COBRA vendor to ensure compliance during the employee life cycle.
- Serve as the subject-matter expert on benefits and retirement programs, partnering with brokers, carriers, retirement providers, and third-party administrators to optimize plan performance and resolve complex issues.
- Support employees with benefit claims, working with third-party providers to resolve disputes and ensure timely processing.
- Manage FSA and HSA, Life and AD&D, LTD, and other product processing.
- Oversee vendor invoicing and billing.
- Ensure benefit programs comply with federal, state, and local regulations, including HIPAA, ERISA, and PPACA.
- Prepare required reporting and nondiscrimination testing, including 1095-C/1094-C, 125, and 105H.
- Monitor legislative changes affecting employee benefits.
- Own plan compliance, including ERISA requirements, annual testing, audits, and regulatory filings.
- Develop and conduct benefit education programs and workshops, including new-hire benefits orientation, the Annual Symposium, and Open Enrollment.
- Prepare reports and analyze benefits utilization and cost trends to advise management on strategic decisions.
Benefits
- Competitive salary with bonus opportunities.
- Paid time off.
- Comprehensive medical, dental, and vision benefits with low premiums.
- Flexible Spending Accounts and Health Savings Accounts.
- 14 paid company holidays.
- 401(k) with company contribution.
- Educational tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
