Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Benefits Consultant to join our growing team in Maitland, FL . The Senior Benefits Consultant role is primarily responsible for assuming overall responsibility for the project management of an assigned book of business including but not limited to; day-to-day operations, effectively communicating with internal support departments, and coordinating aspects of the service process provided to clients. How You Will Contribute Overall responsibility for the project management for all assigned groups. Accompany Broker on initial prospect visit to understand the culture of the group, company details and to establish a working relationship. Communicate to onboarding team the new client details and provide the AOR letters. Coordinate with department heads to assign a dedicated team to the account, once a group has been sold. Work with internal teams to provide all client deliverables (reporting, renewals, benefit guides, OE materials, project timelines, technology, and wellness strategies etc.) Formulate go to market strategy with client and communicate details to marketing team. Coordinate with Marketing/Finance team to establish timelines, deliverables, communicate marketing strategy, required carriers to send RFP, contribution strategies, plan alternates, etc. Review all existing plans and COC’s. Identify gaps in coverage, compliance issues, recommended plan changes or enhancements, etc. Communicate to compliance on items that need to be implemented or reviewed for client Communicate with Communications team to establish open enrollment timelines. Communicate with Marketing/Finance team around deadlines and go to market strategy, along with contribution strategies and data reporting requirements Have regular meetings with wellness to formulate strategy and follow-up on deliverables and deadlines for each client. Meet with all department heads to regularly communicate progress and timelines for each client. Meet with carrier reps, executives, and underwriters to establish relationships, negotiate renewals, understand new products, attend educational and CPE events etc. Assist with RFP responses. Provide due diligence data requests, reviews, and executive summary. Present to diligence team your finding and the executive summary. Advise clients on all matters related to their benefits and resolve escalated issues from internal team. Perform quarterly or semi-annual claims/data reviews, along with annual pre-renewal and renewal meetings. Perform open enrollment meetings when necessary and assist in all departments with whatever is needed to meet deadlines you have established. Travel to client sites as required. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Senior