Senior Benefits Analyst

GTT•US Virginia Remote, TX

2d•Remote

About The Position

Are you an experienced Benefits professional who enjoys being the “go-to” expert for employees and stakeholders alike? We’re looking for a Senior Benefits Analyst to play a pivotal role in delivering a high-quality benefits experience for our US and Canada employee population. This is a hands-on role where you’ll combine strong customer service, technical benefits knowledge, and process ownership to keep our programmes running smoothly and compliantly.

Requirements

2+ years’ experience in benefits or benefits-related administration
Strong working knowledge of US benefits regulations and practices
Confident user of Microsoft Excel, Word and PowerPoint
High school diploma or GED (degree preferred)
A high level of confidentiality and professionalism
Strong problem-solving and analytical skills
Clear, confident written and verbal communication skills
Excellent organisation and time management
A proactive, self-starting approach with the ability to work independently
Adaptability and resilience in a changing environment
A consistently reliable, dependable work ethic

Nice To Haves

Hands-on experience with Workday HRIS

Responsibilities

Act as the first point of contact for employee benefit enquiries via email and phone
Manage benefit elections and life event changes, partnering closely with Payroll
Support new hires through benefits enrolment, including running online information sessions
Ensure dependent eligibility documentation is collected and compliant
Reconcile monthly carrier invoices and resolve discrepancies
Process qualifying life events in line with IRC Section 125 (cafeteria plan) requirements
Submit weekly carrier file feeds and support integrations
Play a key role in Open Enrolment planning, communications, audits and system set-up
Maintain accurate benefit records and documentation
Create, review and improve benefits processes as needed
Support ad-hoc benefits projects as the business evolves