Senior Benefits Analyst, NA

Mondelēz International•Chicago, IL

4d•Hybrid

About The Position

Reporting to the Health and Welfare Manager as a strategic partner, we’re looking for a Sr. Benefits Analyst interested in taking it to the next level. In this role, you have a customer service approach to ensure the Health and Welfare benefit plans for employees are operating effectively. You enjoy bringing ideas and solutions to the table to engage employees while enhancing their experience. In addition, you thrive in a fast-paced, high-activity role where you will juggle multiple tasks, manage time sensitive requests, plan independently and prioritize as appropriate with an adaptable growth mindset. You understand complex data and use information to make appropriate decisions. Being a positive team player, building relationships, delivering results, and collaborating across functions and teams is essential in your day to day.

Requirements

HRIS or Workday experience.
Ability to exercise good judgment, make decisions independently and resourcefulness in the absence of formalized guidelines and procedures.
Comfort level working in a hybrid environment, with minimal travel when needed i.e., Annual Enrollment benefit fairs.
Enjoys and is comfortable with public speaking i.e., conducting presentations, and sharing ideas during meetings.
Ability to think creatively, identify new opportunities for improvement, and seeks to understand with an inquisitive professional attitude.
Exercises good judgement and project management skills.
Excellent organizational and problem-solving skills.
Strong verbal and written communication and interpersonal skills.
Experience exceling in an ambiguous work environment.
Bachelor's or High School Diploma and equivalent work experience.
Minimum 5 years’ Human Resources experience managing corporate Health and Welfare benefits, or moderately complex employer sponsored benefit programs as a Benefits Administrator while using a benefits case management portal.
Thrives and easily transitions to working at both strategic and tactical levels.
Superior communication i.e., listening, verbal, written (coherent, grammatically correct, effective, and professional)
Adaptable to change; open to and applies feedback with a mindset to grow.
Strong analytical skills and the ability to utilize root-cause analysis to identify solutions.
Experience in a fast-paced work environment with the ability to multi-task and prioritize deadlines with strong attention to detail and accuracy.
Excellent skills and experience using Microsoft Office.
Strong ownership of role and ability to see projects through to completion.
High comfort level utilizing multiple systems and researching various documents.

Nice To Haves

Union or benefit labor negotiation experience a plus.

Responsibilities

Assists with vendor management support regarding Medical/Dental/Vision, Prescription Drug, Disability, Life Insurance, and voluntary benefits for union, non-union, and retirees by working with TPA’s to resolve benefit concerns.
Key contributor during the Annual Enrollment process such as testing for rate accuracy, plan design changes, ensuring plan documents are updated i.e., SBC’s and SPD’s, handling complex address files, assisting with onsite benefit fairs, conducting Annual Enrollment presentations, and other support as requested.
Seek to improve processes and employee satisfaction; make recommendations to Health and Welfare Manager in support of the overall goals of the team i.e., engage and educate leadership and employees on Health and Welfare resources they can take advantage of on a scheduled basis which will remove barriers and enables others and team’s success when it comes to Health and Welfare benefits.
Responds to complex audit requests, form completion requests, employee and vendor inquiries, within designated time frames.
Applies strategic thinking skills in day to day and utilizes a proactive mindset to keep Health and Welfare Manager apprised of any potential issues that could be escalated.
Works closely with Labor Relations as the subject matter expert on complex union contracts and Labor negotiations.
Streamlines process for tracking union ratifications and testing to support system implementation efforts.
Oversees the 1094/1095-C process such as reporting, answering questions, and timely submission.
Applies knowledge of pertinent federal and state regulations, filing and compliance requirements, affecting employee benefits programs (i.e. ACA, ERISA, COBRA, Medicare, and DOL requirements).
Other duties as assigned.