Senior Benefits Analyst Americas

cloud software group • San Ramon, CA

2d

About The Position

In this role, you will be a vital part of a fast-paced, high-performing People Operations team that is committed to driving measurable business impact. We offer more than just a job; we offer a chance to be at the forefront of global HR strategy and data governance, particularly during periods of exciting corporate growth through M&A.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field and/or equivalent experience.
• 2–5 years of experience in benefits administration or HR analytics
• Expert-level proficiency in Microsoft Excel for data manipulation, modeling, and advanced analysis.
• Deep functional knowledge of Google Workspace tools (Sheets, Slides, Docs) for collaborative project tracking and presentation.

Responsibilities

• Support the day-to-day administration of the Americas benefit programs (e.g., medical, life insurance, disability, retirement and leave programs).
• Coordinate benefits onboarding and offboarding processes for employees across multiple countries.
• Act as a point of contact for employees and People Operation inquiries related to the Americas benefits.
• Support the benefit renewal process across the Americas countries including data gathering, data review, and implementation of program changes
• Maintain time off policies including Workday processes ensuring they are up to date and accurate
• Draft and maintain benefit communication materials on company intranet and new hire materials for onboarding
• Support data gathering for insurance contracts including salary updates and qualified life events
• Ensures compliance with governmental regulations related to benefit programs and labor law.
• Support the People Shared Service team by providing policy information, process guidance and managing escalated employee issues to proper resolution.
• Maintain effective relationships with brokers and vendors at a regional level. Escalate issues appropriately and hold vendors accountable for service and solutions.
• Supports M&A activity including gathering data, preparing side-by-sides, and recommendations
• Complete benefit surveys for our association memberships
• Participate in projects and global programs, as needed

Benefits

• healthcare
• life insurance and disability benefits
• 401(k) plan and company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees