Senior Benefits Analyst

Rochester Regional Health

1d•$70,000 - $90,000•Hybrid

About The Position

Responsible for analyzing current market trends in order to make benefit recommendations to department leadership. Day to day responsibilities include accurate and timely administration of all benefit programs. Acts as a liaison between participants and vendors with regard to benefit issues. Resolves benefit escalations from employees and management; and provides guidance to members of the Human Resources department, management, and general employee population regarding benefit policies and procedures. Assists in fulfillment of regulatory requirements to ensure compliance. Assumes preceptor role for other Benefits Analysts or direct responsibility and accountability for oversight of other Benefits Analysts. Provides leadership by delegating appropriate responsibilities to assigned Benefit personnel. Assesses the needs and provides recommendations regarding team member development to HR leadership team.

Requirements

Bachelor's degree in Human Resources, Business Administration or related field or equivalent combination of education and experience.
Minimum of 3 years benefits administration experience.
Equivalent combination of education and experience will be considered.
Demonstrated analytical (critical thinking) skills are essential.
Exceptional customer service and PC skills required.
High level of proficiency with Microsoft Office products (Excel, Word, PowerPoint) required.
Excellent written communication and group presentation skills with all internal employees and external vendors.
Attention to detail, sense of urgency, time management, follow up, and problem solving skills.
Ability to maintain confidentiality and appropriate handling of sensitive information with tact and discretion required.
Able to multi-task, meet deadlines, work on a team as well as independently.
Thorough understanding of benefit regulations required, e.g., COBRA, HIPAA, ERISA, Health Care Reform, Section 125, and IRS rules on pertinent benefit programs required.

Responsibilities

Administers various benefit programs including, but not limited to: self-funded medical, prescription, dental, vision, flexible spending accounts, health savings accounts, COBRA disability, life insurance, AD&D, voluntary benefits, tuition benefits, retirement plans while maintaining an in-depth understating of all benefit policies, programs and eligibility requirements.
Serves as a Benefits subject matter expert and communicates effectively with employees, and all Human Resources functional areas and leadership across RRH.
Provides excellent customer service to all customers (employees, management, vendors) in answering benefit/policy questions and assisting with problem resolution. Follows through on all questions/problems until satisfactory completion is assured.
Monitors benefit practices from a legal perspective to ensure compliance with various laws and regulations such as ACA, COBRA, DOL, ERISA, HIPAA, IRS, Section 125, etc. Notifies management of patterns that appear to violate such laws and regulations.
Verifies eligibility and enforce regulatory requirements for all employees.
Audits, researches and correct employee benefit data between HRM, Payroll, and vendor databases to ensure accuracy and integrity to resolve issues.
Implements benefit changes and retro benefit deductions (as approved by leadership) in conjunction with Payroll.
Implements changes in HRM affecting employee's benefits and amends employee records as necessary.
Coordinates payment of multimillion dollar contracts with payors (i.e., health and welfare vendors).
Collects monthly premium payments from inactive employees; maintains accurate record of premiums owed and received.
Prepares and presents the Benefits segment of New Employee Orientation.
Maintains Benefits data files electronically (i.e., folders in the Benefits email Box/Network Drive folders).
Assists in the Open Enrollment process including participating in client group meetings, answering employee questions, reviewing employee communications, and testing the online enrollment system.
Effectively uses critical thinking skills and attention to detail to conduct a thorough analysis of market values, affordability, and internal operational factors to make benefit plan recommendations, often relying on inference as well as concrete resource materials.
Conduct business analysis in partnership with the operation and other HR functional areas to understand business needs and maintain a competitive benefit offering.
Participates in benefit surveys to collect competitive benefit information. Analyzes results and makes benefit recommendations to Manager, Benefits based on the analysis.
Routinely develops and manages confidential and sensitive data, documentation and reports using appropriate discretion.
Participates in workshops, seminars, roundtables and self-study to stay abreast of benefit developments and trends.
Proficient in all HR and Benefit systems. Responsible for maintaining databases and makes recommendations for updates as needed.
Displays an understanding and skilled use of the various HRM databases, web-based applications and general flow of system interfaces for processing purposes.
Reviews and recommends process improvements and ways to streamline processes.
Completes annual non-discrimination testing, Form 5500 filing and other legally required reporting.
Assists with the assigned tasks as directed by the Benefits Leadership related to acquisitions, re-organizations and other system initiatives.
Trains, serves as a resource to, and may manage to Benefit Analysts.
Performs other duties as assigned.