Senior Banker

Ion Bank•Teaneck Township, NJ

12h•$25 - $34•Onsite

About The Position

At NVE Bank, A Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.

Requirements

High school diploma required.
Two to five years retail banking experience including teller, sales or some comparable combination of education and experience.

Nice To Haves

Some Supervisory experience preferred.
Additional college, management, or related courses.

Responsibilities

Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy.
Possess an excellent working knowledge of all bank products and services, including business banking.
Actively identify customers’ financial & banking needs and opportunities that result in referrals to all business partners.
Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs.
Promote, cross-sell and upsell bank products and services to customers.
Some networking at the discretion of the Relationship Mgr.
Open accounts, perform account maintenance and provide customer service solutions timely and accurately.
Interview applicants with completed applications, answer customer questions regarding loans, submit loan applications and assure all documentation is accurate.
Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number with appropriate training.
Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling and transaction processing.
Adjust to various branch traffic flows while maintaining efficiency and accuracy of work performed.
Accurately balance self and branch office daily; order money; compile currency transaction reports.
Process customer transactions accurately and courteously.
Ensure that all work performed is complete and accurate.
Assist in resolving problems with branch equipment, balancing, operational issues.
Ensure that the Bank’s security policy and program and the Bank’s loss prevention guidelines are carried out within the branch.