Senior Backend Platform Engineer

Conversica•West, TX

1d•Remote

About The Position

Conversica is seeking a Senior Backend Platform Engineer to design, build, and operate the production backend systems that power our next-generation AI platform. This is an experienced individual contributor role focused on owning and delivering meaningful pieces of the platform layer: integrations, data ingestion, messaging infrastructure, orchestration, and the data foundations our agents depend on. This role operates with strong autonomy within a clear technical direction. You will lead the implementation of significant platform components, make day-to-day technical decisions within your domain, and partner with Staff Engineers and tech leads on broader architectural calls. Conversica is a remote-first company building AI-powered solutions that help businesses engage customers more effectively. You'll join a small, experienced platform engineering team and partner closely with our AI Engineering team to build the backend that powers our agent-native platform., influence the direction of the platform, and help build the durable, customer-ready systems that turn emerging AI capabilities into reliable products.

Requirements

Equivalent of 5+ years of professional software engineering experience, with significant focus on backend platform, integrations, or data infrastructure work
Track record of owning and delivering significant backend features or components in production, from design through operation
Proven experience deploying and operating production backend systems at scale
Strong proficiency in Python, including production experience with FastAPI, Celery, and similar async/queue-based frameworks
Deep experience with Postgres including schema design, query optimization, and operating Postgres in production
Experience working with large datasets and navigating real-world data quality challenges across heterogeneous source systems
Experience designing and operating integrations with third-party SaaS systems including handling rate limits, schema drift, and partial failures
Strong background in modern cloud-based architectures, particularly AWS
Active use of modern AI coding tools (Claude Code, OpenAI Codex, Cursor, or similar) as part of your development workflow

Nice To Haves

Experience working in B2B SaaS environments
Experience integrating with Marketing Automation Platforms (MAPs), Customer Relationship Management Systems (CRMs), Customer Data Platforms (CDPs), or Dealer Management Systems (DMS)
Production experience with Terraform, EKS, Datadog, and GitLab
Experience operating messaging infrastructure including SMTP, SMS aggregators, or chat platforms
Experience building platforms that AI agents or other automated systems consume
Experience with Redshift, DynamoDB, EventBridge, and Redis

Responsibilities

Own end-to-end delivery of significant backend platform components, taking work from design through production within an established architectural direction
Lead implementation in a focused domain such as integrations, messaging infrastructure, data ingestion, or one of the core platform services
Make day-to-day technical decisions within your domain on data modeling, API design, error handling, and operational concerns, partnering with the Staff Engineer and tech leads on broader architectural calls
Partner closely with AI Engineering and Product to translate evolving requirements into reliable, well-tested software
Drive reliability, performance, and observability improvements in the systems you own; respond to production issues and lead the fix
Mentor mid-level and junior engineers on your team through code review, pairing, and design feedback; raise the bar on engineering craft within the team
Contribute to platform-wide design discussions and influence the standards you operate under