Senior Backend Engineer

Quo•San Francisco, CA

1d•Remote

About The Position

Quo is hiring a Senior Backend Engineer to build scalable backend systems for its AI-powered communications platform, which brings calls, texts, and customer information together for small businesses. The role involves spending most of the time coding, architecting, and owning moderate-to-complex components. The engineer may also lead a small team or project, provide technical guidance and code reviews, and deliver small-to-medium projects end to end. Potential areas of focus include using AI and other advanced technologies to help customers manage and derive insights from their data; improving customer onboarding; enabling users to set up, manage, and scale accounts through a seamless, compliant process; and enhancing messaging, calling, customer data management, and the visibility of conversations and contacts. Quo's backend uses Node.js and TypeScript, with Kubernetes on AWS, event-driven microservices, Temporal, RabbitMQ, and databases including Postgres, MongoDB, Elasticsearch, and Redis. Observability tools include Datadog; other tools include Figma, Linear, Notion, and Slack. Quo is remote-first and continues to hire across locations while building communities in selected hub cities.

Requirements

Strong experience with TypeScript, or experience with object-oriented languages such as Java or C# and JavaScript/Node.
Strong experience with observability tools, including metrics, structured logging, and distributed tracing.
Take ownership of work and communicate effectively.
Hold a high standard and help empower others to do the same.
Consider how work affects customers, the community, and colleagues.
Use empathy, generosity, and thoughtfulness when evaluating tradeoffs.
Seek to understand the reasons behind problems in order to plan and build solutions.
Support teammates and customers through continuous learning.
Write readable, testable, and maintainable code.
Leave the codebase better than it was found.
Embrace AI and look for ways to use it to improve work.

Responsibilities

Code, architect, and own moderate-to-complex backend components.
Build scalable backend systems to support a growing user base.
Provide technical guidance, conduct code reviews, and contribute to design.
Deliver small-to-medium projects end to end.
Potentially lead a small team or project.
Potentially use AI and advanced technologies to help customers manage and derive insights from data.
Potentially improve customer onboarding and account setup, management, and scaling.
Potentially enhance messaging and calling features, customer data management, and the visibility of conversations and contacts.