Senior B2B Collections Specialist

Wheels, Inc.•Alpharetta, GA

9d•$51,000 - $71,400•Hybrid

About The Position

The Senior B2B Collections Specialist is responsible for the accurate recording of all cash received from customers that need to be correctly applied as dictated by the customer and the daily balancing of cash received and posted against the general ledger. Duties include serving as the backup for all team lead functions for cash applications. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

5-7 years prior B2B Collections experience is required
Knowledge of general accounting principles
Technically skilled to operate in multiple ERP (Oracle is a plus) and various systems
Intermediate-Advanced skills in Microsoft Excel (creating and using Pivot tables and Lookups)
Strong analytical research and resolution skills
Results focused, solves problems while displaying self-control
Accurate, demonstrating numerical and financial astuteness
Works effectively with systems
Organized, structured and assumes responsibility
Works with limited supervision
Practices listening skills and is highly focused on customer service
Successfully negotiates and develops professional partnerships with internal and external clients

Nice To Haves

Bachelor's degree from a 4-year accredited institution with a concentration in Accounting, Finance or Business preferred

Responsibilities

Daily research and accurately input cash receipts into the customers’ accounts and verify that all cash is applied correctly
Research accounts to clear and discrepancies (short payment/ misapplications) and questions that arise
Conducts a daily balancing procedure to ensure that all cash posting, sales and credits from prior day agree with general ledger
Generates monthly reconciliation of cash received to the general ledger
Updating complex Excel reports daily and keeping management updated
Assist team lead in reviewing daily work assigned and moving tasks around as needed to ensure all work is completed on time
Assists the team lead in training new hires and team members on new tasks
Assist with periodic third-party audits, providing support documentation
Assists in enhancement projects such as system testing, automation and any other improvements which need to be implemented
Identify inefficiencies and propose solutions
Additional ad hoc tasks and projects assigned
Helps to mentor and train newer collectors in collections processes and techniques.