Senior Azure Engineer
About The Position
The Senior Azure Engineer works within LightEdge Solutions’ Azure Operations team, supporting customers who use the Azure platform. The role implements custom solutions to meet customer needs, monitors and maintains Azure environments, and documents, plans, and executes work within approved maintenance windows. It involves communicating with customers, vendors, and LightEdge personnel, troubleshooting issues, and coordinating with other technical departments. The position participates in an on-call rotation and may require off-hours, weekend, or holiday work for changes, upgrades, and problem determination. The engineer also provides senior technical leadership and mentoring to junior engineers and stays current on Azure offerings.
Requirements
- Bachelor’s degree in Computer Science or a related discipline, an associate degree, or equivalent work experience.
- At least 4–6 years of experience with Azure development and systems administration.
- At least one current Azure certification.
- Comprehensive understanding of Azure products and services, best practices, troubleshooting techniques, systems administration, and issue resolution.
- Excellent understanding of networking principles, analysis, and troubleshooting.
- Demonstrated proficiency with one or more scripting or programming languages.
- Ability to manage multiple priorities and projects simultaneously.
- Strong interpersonal skills and the ability to collaborate on a team while taking initiative to lead when needed.
- Initiative and problem-solving skills, including a willingness to figure out unfamiliar tasks.
Nice To Haves
- Experience providing Azure issue resolution in a CSP environment.
- Experience or certification in Kubernetes.
- Experience with Entra ID and Azure Virtual Desktop (AVD).
- Experience with hardware or software load balancers, VPNs, or firewalls.
- Proficiency with PowerShell or Python.
- Knowledge of, or willingness to learn, Azure DevOps, GitHub, KQL, and Terraform for continuous integration and development.
Responsibilities
- Support existing Azure environments and monitor their health using enterprise tools to maintain performance and uptime.
- Implement and validate monitoring as part of deployments.
- Evaluate customer needs, troubleshoot issues, and develop capacity-planning and performance recommendations.
- Participate in the on-call rotation and respond to calls from the LightEdge Command Center.
- Respond to customer support calls, manage incidents in the ticketing system, and troubleshoot and resolve Azure issues.
- Assess reported or observed issues, resolve them promptly, and proactively prevent recurring problems; escalate when needed.
- Collaborate with Security, Networking, Data Protection, Operating Systems, coworkers, and other departments to support customer environments.
- Document customer interactions appropriately in the ticketing system.
- Prioritize and complete assigned duties within approved maintenance windows.
- Engage with Azure Support on behalf of LightEdge customers as needed.
- Communicate clearly and accurately with customers and colleagues while maintaining a professional demeanor.
- Stay informed about Azure offerings and make recommendations to leadership.
- Provide senior technical leadership and mentor junior engineers.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
