Senior Automation Support Engineer
About The Position
The Senior Automation Support Engineer within the R&D Automation Department will contribute to the implementation and on-going support of automated systems and workflows to support the processing of samples in R&D and clinical diagnostics laboratory environments. This individual will specifically collaborate with the RUO (Research Use Only) department, working with a team of scientists and engineers on prioritization of supporting their fleet of liquid handlers and various automated systems. There will also be project opportunities to conceptualize, design, implement and support service solutions which are designed to optimize the performance of the RUO liquid handlers and increase the efficiency of their laboratory processes.
Requirements
- BS degree in Biomedical engineering, closely related scientific field, or equivalent; MS degree preferred
- 4+ years of laboratory automation engineering experience required
- Technical proficiency and experience in automation and systems development and integration for the life science industry; especially with robotics and liquid handling systems
- Experience in computer programing or basic understanding of method writing is required
- The RUO laboratory operates during a M-F 7am-3pm and M-F 9am-5pm shift. This position must be flexible to respond to issues that may arise during these shift times.
- Should have a flexible schedule to accommodate later hours if needed.
Nice To Haves
- Strong project management skills, organizational skills, and written and verbal communication skills are required
- Flexibility and self-initiative required to support several simultaneous automation projects
- Biotech, pharmaceutical, Lab automation providers, or clinical-laboratory experience is highly desirable
Responsibilities
- Support liquid handling robots including troubleshooting and qualification procedures
- Build knowledge on hardware and software on multiple types of laboratory automated liquid handlers, such as Hamilton STAR, Vantage, Beckman Biomek I7
- Build rapport with end-users, and coordinate with cross-functional teams
- Prepare documentation for equipment qualification, operation, and maintenance procedures to ensure successful implementation and ongoing use of liquid handlers
- Perform routine maintenance on liquid handling equipment
- Prepare User Requirement and Testing Procedure, Standard Operating Procedures, and related documentations
- Oversee functional and validation testing (IQ/OQ/PQ) of automated laboratory equipment
- Additional responsibilities include user training, troubleshooting, and on-going support for the end-users
Benefits
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- Generous paid time off and company holidays
- Additional wellness and work-life benefits
- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Free testing for employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401k benefits
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
