Senior Atlassian Engineer

SAS•Cary HQ, NC

14d•Hybrid

About The Position

The Technology, Infrastructure, and Architecture is looking for a Sr. Atlassian Engineer to architect, design, implementation, and operate of Jira and Confluence tools. As an expert you will drive standards and best practices to ensure quality services and sustainability. Our team partners with executive stakeholders and drive enterprise-wide transformation through scalable, governed, and collaborative delivery frameworks. Helping to cultivate adoption, lead enterprise-wide improvement, and be a trusted advisor in maturing Atlassian platforms across departments.

Requirements

8 years of software programming experience with 5 years of experience as a Atlassian Administrator, handling configuration and administration of Jira and Confluence instances.
Bachelor’s degree in Computer Science, or related field
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Strong scripting skills in Groovy, Python, and JQL (Jira Query Language for Jira automation and customization)
Atlassian Jira Certifications
Hands on experience with API integrations, webhooks, REST APIs, Ansible and GitHub
Located in the Eastern or Central Time Zone (US) and have the ability to adjust working hours to accommodate a variety of time zones
You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Nice To Haves

Experience with reporting and data analysis within Jira and Confluence
Knowledge of cloud infrastructure (e.g., AWS, Azure)
Atlassian Certified Expert
Experience with Atlassian Marketplace apps (e.g., ScriptRunner, Project Configurator)
Experience with Atlassian Data Center and Cloud migrations

Responsibilities

Lead and support tool migrations, upgrades and updates, ensuring minimal or no downtime and data integrity during maintenance windows.
Conduct regular health checks and maintenance tasks to keep the platform running smoothly.
Stay current with Atlassian product updates, ecosystem changes, and industry best practices.
Evaluate, install, and configure Jira plugins, Confluence macros, and integrations to extend the platform's capabilities and integrate with other tools in the technology stack.
Perform Jira frond-end administrative tasks as needed.
Implement and enforce security measures to safeguard data and ensure compliance with data protection regulations and internal policies.
Develop and maintain backup and recovery strategies for Jira and Confluence.
Document backup and recovery processes and train relevant staff members.
Investigate, troubleshoot and fix issues related to Atlassian tools and database servers.
Monitor system performance and usage, identify bottlenecks, and implement optimizations to ensure optimal system performance and reliability.
Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.

Benefits

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include... PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan.
There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.

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