Debit Product US - Product, Senior Associate

JPMorgan Chase & Co.•Westerville, OH

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Debit Product within Consumer Bank, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Sharp analytical and problem-solving skills with excessive attention to detail. Ability to synthesize large volumes of information to inform decisions and drive work forward
Excellent written and verbal communication skills; able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross functional partners
Openness to an environment of active developmental feedback from peers and leaders

Nice To Haves

4–6 years of product management experience in payments domain

Responsibilities

Partners with the Product leaders to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Performs end-to-end functional testing, identifying and driving successful closure of defects
Supports timely triage and resolution of production incidents across the product ecosystem
Builds and cultivates relationships with diverse stakeholders