Senior Associate, Studio Design

BNY•New York, NY

1d•Onsite

About The Position

We are seeking a Senior Product Designer with experience working with, defining, and designing systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences. In particular, you’ll focus on bringing a consumer lens to our banking products making them delightful to use.

Requirements

Experience working with, defining, and designing systems
User-Centered Design
Journey Mapping
Interaction and UI Design
Proficiency in Design Tools (Figma, Miro)
Design System Knowledge
Complex Systems Knowledge
Cross-Functional Collaboration
Effective Communication and Storytelling
Systems thinking
A portfolio is required to be considered for this position
Portfolio should demonstrate some or most of the expertise described above
3-8 years of experience, or equivalent expertise demonstrated through portfolio and impact

Responsibilities

Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
Drive a seamless and intuitive product experience by deeply understanding our users.
Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems.
Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
Possess advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
Experience with and contribute to a global design system that ensures visual consistency across interfaces.
Develop workflow patterns and components that can then be reused by other teams.
Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible.
Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.