Senior Associate Software Engineer

Travelers•Hartford, CT

About The Position

InsuraMatch, an independent agency company owned by Travelers Insurance, uses an online platform to help consumers compare personal insurance offerings from more than 40 carriers across the United States. The Senior Associate Software Engineer supports applications, systems, and platforms for acquisition targeting, retention modeling, predictive analytics, call routing, data architecture, and data analysis. The role works with the team and leadership to support business growth and profitability by developing scalable, performant, and secure solutions. Under general supervision, the engineer participates in analysis, development, testing, debugging, configuration, incident investigation, documentation, monitoring, and implementation based on user or system design specifications. The role also supports cloud and physical infrastructure operations, deployment automation, monitoring, security, and application migration to cloud infrastructure.

Requirements

  • Bachelor's or master's degree in Computer Science or a related discipline, or equivalent work or military experience.
  • Familiarity with cloud computing services such as AWS, GCP, or Azure.
  • System administration experience in UNIX/Linux and Windows environments.
  • Knowledge of MySQL relational databases, SQL queries, and schema design.
  • Experience with continuous integration and continuous delivery.
  • Knowledge of information security best practices.
  • Development skills in technologies such as React, Angular, Node.js, or TypeScript.
  • Knowledge of agile development practices and tools such as Jira, Confluence, and Git.
  • Knowledge of test-driven development and/or behavior-driven development.
  • Knowledge of continuous improvement.
  • Knowledge of Chef, Puppet, and/or other automated deployment methodologies.
  • Solid understanding of networking fundamentals, including security and systems design.
  • Attention to detail and willingness to work on large data-crunching projects.
  • Strong written and oral communication skills, including the ability to communicate technical concepts to technical and non-technical audiences.
  • Creative thinking and ability to synthesize information from various sources and apply it to business problems.
  • Understanding of implementing and operating IT infrastructure, including servers, networks, and storage.
  • Strong interpersonal skills and ability to work with people at all organizational levels and get things done through influence and persuasion.

Nice To Haves

  • Experience with public cloud is a major plus.

Responsibilities

  • Collaborate with the InsuraMatch team to conceive and develop scalable, performant, and secure solutions.
  • Perform analysis, development, testing, debugging, configuration, incident investigation, documentation, health monitoring and alerting, and implementation based on user or system design specifications.
  • Support and contribute to improvements in the development process.
  • Provide tier-one support for cloud and physical networks, servers, operating systems, and processes.
  • Monitor, manage, and administer serverless, Linux, and Windows computer platforms within team guidelines.
  • Support technology operations, including production, deployment process automation, monitoring, and security.
  • Ensure alignment between security architecture frameworks, standards, and the overall IT cloud strategy.
  • Create and maintain build scripts, templates, and other infrastructure-stack artifacts.
  • Support application migrations to cloud infrastructure and assist with analysis, tuning, and re-architecture as needed to meet business requirements.
  • Seek opportunities to expand technical knowledge and capabilities.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for eligible employees and family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to employees' 401(k) accounts when they make student loan payments.
  • Pension Plan funded 100% by Travelers.
  • A minimum of 20 days of paid time off annually and nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
  • Mental health program with access to free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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