Senior Associate, Seating Bowl Analyst

LA28 • Los Angeles, CA

11h • $73,000 - $98,000

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The Ticketing department is responsible for developing a robust Ticket Sales, Marketing, and Ticket Operations strategy for the Olympic and Paralympic Games. This encompasses maximizing revenue through sold-out and fully attended events, while ensuring accessible pricing and broad access to the General Public. Reporting to the Sr Manager, Ticketing Strategy & Implementation for LA28, the Sr Associate, Seating Bowl Analyst will act as the internal ticketing point of contact for a subset of venues for the Seating Bowl Working Group (SBWG), a cross-functional group that focuses on maximizing revenue and attendance for the Olympic and Paralympic Games. This role will be responsible for the management of our contractual ticket allotments, holds, accredited seating areas, and allocation of inventory for sales phases. In addition, this role will serve as a project manager for the SBWG, setting meetings, managing agendas, and creating and maintaining project plans.

Requirements

• Minimum 4+ years of relevant industry experience including working with manifest development, inventory management, and ticketing operations
• Fluent working with Office suite products including Microsoft Excel and PowerPoint
• Ability to derive insights from data / analytics / research and present findings to all levels of an organization
• Extremely detail-oriented with excellent organizational and project management skills
• Strong communication, team building, and interpersonal skills
• Well-developed problem-solving skills and ability to work independently to resolve issues
• Bachelor’s Degree Required

Nice To Haves

• Familiarity with tools such as Forma (ACC), Adobe Illustrator, and Tableau preferred

Responsibilities

• Manage, update, and review space allocation for ticketed and accredited zones
• Develop seat maps based on venue and ticketing information
• Understand and keep ticketing team updated on all operational seat kills
• Work with key internal and external stakeholders for broadcast and press accredited seating and areas
• Plan and review ticketed and accredited numbers based on past Games
• Review spectator flows from ticket scanning to entering seating bowl
• Recommend opportunities to maximize revenue, and illustrate optimal scenarios for LA28 ticketing strategies
• Set agendas for seating bowl meetings
• Maintain master schedule and timeline for seating bowl projects and sub-workstreams, and understand integration with other FA timelines and needed deliverables
• Help manage cross-functional relationships with both internal and external stakeholders
• Establish close working relationships with key functional areas (especially Venues & Infrastructure, Event Venue Management, and Sport) to ensure the ticketing strategy maximizes revenue opportunities while supporting the overall Games strategy
• Help develop innovative venue design proposals
• Ensure strong ticketing contingency planning based on identified risks
• Provide input into Venue Design Book process
• Assist in building seat maps for the ticketing system

Benefits

• Fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
• Consideration for employment of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.
• Encouragement for qualified candidates of all backgrounds, perspectives, and identities to apply.
• Assessment of applications based on relevant skills, education, and experience a candidate can add to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level