Senior Associate - Revenue Cycle - Healthcare

Berkeley Research Group • Chicago, IL

17h • Hybrid

About The Position

The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides comprehensive advisory support to healthcare providers, payers, investors, and other stakeholders facing complex strategic, operational, financial, and clinical challenges. Led by experienced healthcare executives, operators, and clinicians, IHS collaborates with organizations to foster sustainable performance improvement and long-term growth. This is achieved through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy, assisting clients in building resilient, future-ready healthcare enterprises. The Margin & Operational Improvement division focuses on driving measurable financial improvement by offering solutions to increase revenue, optimize costs, and achieve sustainable margin improvement. This division employs innovative approaches to transform operating models and deliver lasting results. The team consists of operational leaders, business analysts, and subject matter experts dedicated to implementing solutions in areas such as Workforce Productivity and Human Resources, Supply Chain and Corporate Overhead Performance, Revenue Cycle Effectiveness, Managed Care, Revenue Integrity, and Pricing Strategies, and Ambulatory Operations and Physician Enterprise.

Requirements

• Two to four years of healthcare industry or consulting experience in revenue cycle performance improvement and process reengineering, revenue management and redesign, and reimbursement and recovery strategies are required.
• Prior consulting experience is highly preferred.
• A bachelor’s or master’s degree (e.g., BS, BBA, MBA, MHA, MA, or MS) is required; a focus in management, accounting, finance, healthcare administration, business administration, or a related discipline is preferred.
• Strong project management experience and demonstrated success contributing to assessments and project implementations are required.
• Ability to draft workplans, project budgets, timelines, and deliverables is required.
• Excellent interpersonal skills and the ability to manage team and client relationships effectively are required.
• Strong verbal and written communication and presentation skills are required.
• Ability to succeed in a high-performance, fast-paced team environment while consistently meeting or exceeding client expectations is required.
• Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Access, and Outlook, is required.
• Candidate must be able to submit verification of legal right to work in the U.S., without company sponsorship.

Nice To Haves

• An applicable industry certification (e.g., CRCR, CHFP, CHAM, CRCE-I, or CRCE-P) is preferred.
• Operational expertise in Patient Access, HIM/Coding, Charge Capture, Revenue Integrity, Denials and Underpayments Management and Recovery, or Patient Financial Services is preferred.
• Familiarity with Epic, Cerner, Allscripts, MEDITECH, or athenaIDX is preferred.

Responsibilities

• Support all aspects of small- to medium-sized client engagements and discrete segments of larger projects.
• Advance initiatives across the revenue cycle continuum, including Patient Access, Health Information Management (HIM)/Coding, Charge Capture, Revenue Integrity, Denials and Underpayments Management and Recovery, and Patient Financial Services.
• Develop operational and financial metric improvements for each engagement, including reducing Discharged Not Final Billed (DNFB) and accounts receivable days, accelerating cash, increasing insurance verification rates and Medicaid eligibility conversions, improving timely claim submissions, reducing denials and collection inefficiencies, managing vendor relationships, and decreasing bad debt.
• Assist with project charters, workplans, realization schedules, benefit-tracking tools, client deliverables and work products, and transition-planning documents.
• Develop analyses and financial models using transactional and financial data.
• Contribute to client deliverables and expert reports.
• Prepare workgroup and focus-area steering committee presentations with oversight.
• Manage client relationships at the representative, supervisor, manager, and director levels.
• Use relevant software tools, including R, SQL, and Python, and analytical methods to develop solutions.
• Apply appropriate tools and methodologies to assignments and, when needed, conduct research using professional membership and online resources.
• Identify next steps and practical workarounds for assigned tasks while progressing toward greater independence.
• Audit client practices and personal work through data analysis, interviews, and shadowing to support quality, identify inconsistencies, and escalate opportunities or risks.
• Adapt to different client personalities and internal management styles to meet expectations.
• Communicate effectively in writing and verbally, adjusting content and detail for the intended audience.
• Contribute positively as a team member and demonstrate a strong work ethic to meet client deadlines and quality expectations.
• Desire and ability to manage processes and other consultants.

Benefits

• World-leading academic credentials with world-tested business expertise and purpose-built emerging technologies.
• Agile and connected culture.
• Diversity of real-world experience, data, and human and artificial intelligence.
• Global reach and resources.
• Equal Opportunity Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree