Senior Associate, Resource Management

EY • Saskatoon, SK

4d • Hybrid

About The Position

The Resource Management (RM) Senior Associate provides functional resource management support to a sub-service line or geography within EY. This role will provide resource management coverage and support to the GCR Tax Group and Core Audit Group in Saskatoon, SK and Winnipeg, MN. The RM Senior Associate is a member of the Canada Resource Management team and reports to the RM leader for Western Canada. They will be accountable for contributing to the goals of maximum deployment of practitioners and comprehensive annual planning of staffing for delivery of engagements. The Senior Associate will develop and facilitate timely, data-driven resource deployment solutions for their local client base; develop expertise and knowledge of professional staff skill sets and project requirements; analyze utilization data and deployment information and participate in developing and facilitating resource deployment strategies. This role may be based in either the Saskatoon or Winnipeg office.

Requirements

• Strong analytical skills, with meticulous attention to detail.
• Very strong written and verbal communication.
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency.
• Strong problem-solving skills.
• Outstanding teamwork and interpersonal skills.
• 1-3 years of relevant work experience.
• Advanced Microsoft Excel skills.
• Bachelor's degree, or equivalent work experience.

Responsibilities

• Deployment, development, and capacity management of client-serving professionals of your local group.
• Support the Resource Management strategy to effectively deploy Audit and Tax client-serving professionals and provide them with meaningful career experiences.
• Working regularly with Partners, senior leadership, and RM leaders to support client serving professionals.
• Staffing of all level resources, maintaining Retain with client bookings and resource projections.
• Maintain databases regarding client data, staff preferences, skills and restrictions as required.
• Produce weekly communications including general forecasting, availability and capacity management reporting as required.
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same.
• Audit Retain regularly for accuracy.
• Build strong relationships with Partners and senior leadership to ensure staffing demands are being met. Provide regular reporting and updates to leaders in the practice to help solve staffing challenges.
• Assist with annual planning process - including data input to planning tool as directed by RM team leaders.
• Communicate regularly with RM and practice managers on status of staffing requirements and issues.
• Identify over/under utilized individuals and bring to attention of RMS as required.
• Identify conflicts and resolve or escalate.
• Support SSL RM Lead in addressing complex scheduling assignments.
• Confirm resource independence prior to client bookings where applicable.
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Communicate regularly with Resource Management team on the status of staffing requirements.
• Demonstrate effective teaming with Audit and Tax teams and cross service line RM team(s) by proactively/creatively responding to requests.
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.
• Partner with the Talent Team (i.e. HR) on Head Count and Performance Management initiatives.
• Work with peers across the Canadian RM team to share resources and leading practices.
• Involved in ad hoc projects as required.

Benefits

• Competitive compensation package
• Discretionary bonus program
• Comprehensive medical, prescription drug and dental coverage plan
• Defined contribution pension plan
• Great vacation policy
• Firm paid days that allow you to enjoy longer long weekends throughout the year
• Statutory holidays
• Paid personal days (based on province of residence)
• Range of exciting programs and benefits designed to support your physical, financial and social well-being
• Support and coaching from engaging colleagues
• Learning opportunities to develop new skills and progress your career
• Freedom and flexibility to handle your role in a way that’s right for you

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level